Download: Business Continuity Plan61 KB

Download: Business Continuity Plan310.03 KB

What is a 'Business Continuity Plan' (BCP)?

It is a fact of life that emergencies will happen, and computer and communications systems will fail. To minimise the problems for your business it is advisable to have a business continuity plan which:

• Outlines what you have done in advance to prevent interruptions to vital services
  
  
• Lists the steps you and staff will take during an interruption to continue operations
  
  
• Lists the steps you will take to fully restore services after an interruption
  
  
• Sets up a Post Incident Review (PIR) after an interruption has occurred
  
  

Sample BCPs are available on the internet where you will also find sites that have extensive instructions on their construction and implementation.

Read more: Preparing your organisation's Business Continuity Plan

Download: Travelling overseas with a mobile phone50.95 KB

Download: Travelling overseas with a mobile phone346.11 KB

If you are travelling overseas and would like to use your mobile phone you have a number of options to consider.

Read more: Travelling overseas with a mobile phone

Download: What affects the quality of my broadband brochure40.75 KB

Download: What affects the quality of my broadband brochure404.28 KB

Hello...hello...can you hear me..?

Is poor internet preventing you from talking with family and friends, watching your favourite shows or uploading photos of your recent adventures to share with everybody?

Read more: What affects the quality of my broadband?

Sky Muster and Sky Muster Plus (or nbn’s Satellite Services) provide fast broadband coverage to around 430,000 homes and small businesses across regional, rural and remote Australia and its islands.

The 3rd edition of this extensive, easy to understand guide is now available for download in PDF and Word formats.

It covers topics such as:

Read more: Satellite - Sky Muster Guide 3rd Edition

If you live in an urban area, it is likely that your home phone services will no longer be provided on Telstra’s network. Instead they will be provided over the NBN.

This means that even if you only want to keep your home phone service, you still need to connect to the NBN.

Read more: Connecting and Using Your NBN Home Phone Service

Once you have chosen an NBN home internet plan, your telco will organise to have your home connected to the NBN.

Getting connected may differ depending on your home and the area you live in.

Read more: Connecting and Troubleshooting Your NBN Home Internet Service