Easy English focuses on presenting key information rather than all the detail. Words are combined with images to enhance the message for the reader. Ideally, reading an Easy English document is a shared activity between the reader and another person, such as a friend, a family member or support person.

ACCAN has produced the following guides in Easy English.

Your internet and home phone

Connecting and Using Your NBN Home Phone Service

Download: Connecting and Using Your NBN Home Phone Service - Easy English712.86 KB

Connecting and Fixing Your NBN Home Internet Service

Download:Connecting and Fixing Your NBN Home Internet Service - Easy English798.55 KB

Choosing an Internet Plan

Download: Choosing an Internet Plan - Easy English1.32 MB

Your mobile

Using Your Mobile Phone

Download: Using Your Mobile Phone - Easy English777.7 KB

Choosing a Mobile Plan

Download: Choosing a Mobile Plan - Easy English1.01 MB

Your telco rights

Making a Complaint

Download: Making a Complaint - Easy English1.03 MB

Your money saving guides

Can’t Afford My Bill

Download: Cant Afford My Bill - Easy English1.18 MB

Your small business guides

Making a Complaint - Small Business

Download: Small Business Making a Complaint - Easy English818.54 KB

Choosing a Small Business NBN Internet Plan

Download: Choosing a Small Business NBN Internet Plan - Easy English1.31 MB