The following table contains useful disabilty contacts:



Web Address

Australian Communications and Media Authority

Telecommunications Regulator

Australian Communications Consumer Action Network

Peak telecommunications consumer organisation

Australian Federation of Disability Organisations

Australian peak organisation representing the disability sector

Australian Human Rights Commission

Australian Government funded organisation representing and protecting Human Rights

Brain Injury Australia

Peak organisation representing Australians with acquired brain injury

Carers Australia

Peak organisation for carers


Australian Federal Government social security agency

Communications Alliance Ltd

Communications ALLIANCE is the primary telecommunications industry organisation in Australia

COTA (Council on the Ageing National Office)

Represents interests of older australians

Department of Communications

Australian Federal Government department of Communications

National Disability Insurance Agency

Implementing Australian Government’s National Disability Insurance Scheme

Department of Social Services

Australian Federal Government Department of Social Services

Independent Living Centres Australia (inc)

Provides independent information about assistive technology products through State and Territory offices


Australian Federal Government workplace modifications program for people with disability

Media Access Australia

Australia's only independent not-for-profit organisation devoted to increasing access to media for people with a disability.

Global Accessibility Reporting Initiative

Global Accessibility Reporting Initiative (GARI) informs consumers about the various accessibility features of mobile phones

National Council on Intellectual Disability

Peak organisation representing interests of people with intellectual disabilities

National Disability Services

peak body for non-government disability service organisations

National Ethnic Disability Alliance

Peak organisation representing people from non- English speaking backgrounds with disability

NRS (National Relay Service)

Australian Government relay service providing telecummunications service for Deaf, hearing impaired or speech impaired consumers

Physical Disability Australia

Peak organisation representing interests of people with a physical disability

TIO (Telecommunications Industry Ombudsman)

fast, free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service

Women with Disabilities Australia

Peak organisation representing interests of Australian women with disability