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What programs and offers are available to help you stay connected?
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Struggling with the cost of your internet or mobile service? ACCAN has put together a list of telco offers for targeted groups to help stay connected.
As this list only shows offers for targeted groups, there may be alternative products and services out there for general consumers that meet your needs, so it’s also worth comparing plans. To do so, head to an online comparison site, such as WhistleOut or Finder. ACCAN has also prepared a money saving guide with tips to reduce your telco bill.
If you are unable to meet your bills and are in financial hardship, check out ACCAN’s hardship portal for more information on what you can do.
Read more: What programs and offers are available to help you stay connected?
Write comment (0 Comments)Policy priorities 2020-21
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ACCAN’s purpose is to work for “communications services that are trusted, inclusive and available for all.” Our Strategic Plan can be viewed at accan.org.au.
In 2021 ACCAN efforts will be focused on the following priority areas, informed by the impact of COVID-19 lockdowns on consumers’ use of communications services. At the same time, we will be responsive to emerging issues, and engage with government and industry consultations in areas of significance for telecommunications consumers
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Our policy priorities are developed in close consultation with ACCAN members, and are informed by our knowledge and analysis of the communications market.
Remote Indigenous Communications Review: Telecommunications Programs and Current Needs for Remote Indigenous Communities
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ACCAN is deeply concerned about the inadequacy of existing government programs supporting improved communications infrastructure in remote Indigenous communities (RICs). These communities are among the most disadvantaged and digitally disengaged in the country.
The pre-existing digital divide has been exacerbated by the COVID-19 lockdown. While there has been an accelerated take up of digital services such as videoconferencing, remote server access, and telehealth for those with access and skills, communities that are disconnected are at a much greater disadvantage at this time. Very few remote Indigenous people have the option of home schooling, working from home, or accessing basic services online. Most RICs have restricted all non-essential movement due to the high risks associated with COVID infection, increasing the need for remote access to services, including health, education, Centrelink, MyGov, justice, banking and so on. However, with an estimated 30% of remote and very remote Indigenous people without household access to telephony or internet, and many Shire/Council offices, schools and other service centres closed, some essential services have not been available to many remote Indigenous people.