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Urgent need to address broadband affordability: ACCAN

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NBN Co’s proposed wholesale pricing changes are unlikely to meet the needs of consumers, according to the Australian Communications Consumer Action Network (ACCAN).

In September, NBN Co released a consultation paper to the telco industry that aimed to increase the number of households connected to the NBN. While the proposals outlined in this paper show that NBN Co is listening to ACCAN’s concerns about the current wholesale pricing arrangements, there is still considerable work to be done to ensure that consumers’ needs and expectations of their home broadband service are met.

“While we’re pleased that NBN Co has acknowledged broadband affordability is an important issue for many Australians, we’re concerned their proposals will not address this vital problem,” said ACCAN CEO, Teresa Corbin.

ACCAN CEO addresses CommsDay Congress

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ACCAN CEO Teresa Corbin recently spoke at the CommsDay Congress, a telecommunications industry event attended by regulators, consumer groups, telco executives and government representatives. Ms Corbin spoke about ACCAN's work highlighting the need for affordable broadband, the importance of Accessible Telecoms, and why we need reliable telecommunications services.

Her speech is available below.

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Policy priorities 2019-20

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ACCAN’s efforts will be focused on the following priority areas in 2019-20. At the same time, we will be responsive to emerging issues, and engage with government and industry consultations in areas of significance for telecommunications consumers.

Our policy priorities were developed in close consultation with ACCAN members, and are informed by our knowledge and analysis of the communications market.