Welcome to the ACCAN employment page.

The Australian Communications Consumer Action Network, ACCAN, a not-for-profit organisation, maintains an accessible work environment and encourages applications from Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds.

ACCAN is Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important and independent consumer voice promoting the accessibility, quality of service, affordability and availability of communications services for all Australian consumers with particular concern for vulnerable consumers whose needs are underrepresented.

  • High profile consumer body
  • Communications industry
  • Diverse, interesting role working in vibrant NGO
  • Supportive work environment
  • ACCAN has a flexible work-from-home policy and Sydney CBD location with easy access to public transport

Policy Officer

Full time, permanent role available
Closing date: 30 May 22

This is a great opportunity for a Policy Officer to join our small, but highly effective, team. Reporting to our Policy Manager, you will hit the ground running and take carriage of a wide range of communications consumer policy initiatives.

Your interest and knowledge in communications issues, as well as excellent analytical and stakeholder liaison skills, will be the key to your success in this role. Your capacity for strategic issues management will ensure that ACCAN remains dynamic and responsive to emerging issues. You are committed to consumer rights and have a passion for social justice and fair markets.

You should have relevant tertiary qualifications or equivalent experience in a communications policy role.

Essential Skills for position

  • An understanding of communications consumer policy issues generally, or the capacity to quickly acquire this knowledge
  • A commitment to the effective representation of consumers
  • Knowledge of public policy processes
  • Well-developed oral and written communication skills
  • Good analytical and research skills
  • An academic background in public policy/social sciences/law/telecommunications related disciplines

Media & Communications Officer

Full-time position available
Closing: Friday, 13 May 2022

Working closely with the CEO, you will be a highly motivated and dynamic media & communications professional with the potential to reach great heights in your chosen profession. You will help develop and drive communications strategies to ensure ACCAN is well represented in all forms of media and well positioned to offer expert advice to consumers.

You should have relevant tertiary qualifications in public affairs, marketing, journalism or communications (or equivalent) and a minimum of two years’ experience in a public affairs role.

Essential skills for position:

  • Excellent written and verbal communication skills and the ability to write a wide range of content for various platforms and audiences
  • Experience in media liaison
  • An understanding of consumer issues – ideally in the communications sector
  • Demonstrated capacity to work autonomously to tight deadlines as part of a team
  • Experience in writing for web, using content management systems and working with graphic designers
  • Experience driving communications strategies in a multi-media environment