Talking Telco: Helpful consumer guides on internet, mobile, home phone, and more
Communications are critical: So why is the fox in charge of the henhouse?
- Details
- News
The opinion piece below was written by ACCAN CEO Carol Bennett for the Canberra Times and Australian Community Media. It was originally published on 24 March 2025.
When our phones and internet are knocked out in natural disasters - such as occurred in the recent cyclone and flooding in northern NSW and south-east Queensland – it’s not just inconvenient, it puts lives at risk. Being disconnected makes it difficult to know what is happening, seek help – or even to offer help - support others and reassure family and friends.
Read more: Communications are critical: So why is the fox in charge of the henhouse?
Write comment (0 Comments)Time to scrap 'consumer protections' rules which do not protect consumers
- Details
- Media releases
Australia’s peak communications consumer body, ACCAN, has today called for the weak and ineffective industry-drafted Telecommunications Consumer Protections (TCP) Code to be scrapped in favour of robust and enforceable industry standards that better protect Australian consumers.
Read more: Time to scrap 'consumer protections' rules which do not protect consumers
ACCAN calls for modern emergency alert tech for natural disasters
- Details
- Media releases
With the recovery from ex-Tropical Cyclone Alfred underway—and many parts of Australia's east coast still experiencing significant rain and flooding—attention must soon turn to how new communications technology that can support those in emergency situations due to natural disasters, says peak communications consumer body ACCAN.
Read more: ACCAN calls for modern emergency alert tech for natural disasters