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Australia's peak national consumer communications advocacy organisation

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Put consumers before commissions: advocates call for sales and credit reform

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Media releases
Released: 21 May 2025

Too many Australians are being pressured into phone and internet deals that don’t meet their needs. The industry-drafted rules that are in place to protect consumers from harmful sales practices simply aren’t working, and must be replaced with direct regulation, says the Fair Call Coalition – 23 peak consumer bodies with an interest in a fair deal for telco consumers.

Read more: Put consumers before commissions: advocates call for sales and credit reform

Misleading and deceptive marketing from Telco – can we trust them?

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Media releases
Released: 19 May 2025

ACCAN, the national peak body representing communications consumers, is deeply concerned about allegations levelled at Telstra today by rival telco TPG Telecom.

Read more: Misleading and deceptive marketing from Telco – can we trust them?

ACCAN congratulates the returned Albanese Government and calls for fundamental reforms to communications policy

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Released: 05 May 2025

ACCAN, the national peak body representing communications consumers, congratulates the Albanese Labor Government on its re-election and a clear mandate from the Australian community for reforms and policies that ensure Australia leads as a nation that supports growth, productivity and wellbeing of its citizens.

Read more: ACCAN congratulates the returned Albanese Government and calls for fundamental reforms to...


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