WebNews

IN THE NEWS: New research finds three-quarters of Australians want better complaints handling from digital platforms, Sue Salthouse memorial lecture tonight and more.

Sending date : 02 Dec 2021

In the News: ACCAN’s Inaugural Sue Salthouse Memorial Lecture, No SA/NT Left Offline Roundtable, and more.

Sending date : 25 Nov 2021

IN THE NEWS: No South Australian/Territorian Left Offline Roundtable, ACCAN Acting CEO on IIC Panel, and more.

Sending date : 18 Nov 2021

IN THE NEWS: ACCAN Policy Officer Position Available, Scam Week 2021, and more.

Sending date : 11 Nov 2021

IN THE NEWS: New report highlights need for government and industry action on telco affordability, participants needed to investigate targeted advertising on social media, and more.  

Sending date : 28 Oct 2021

No Tasmanian Left Offline Roundtable, ACCAN Comments on DIGI Misinformation Complaints Portal, and more

Sending date : 14 Oct 2021

ACCAN speaks to MPs about telco issues, ASCCA Tech Conference for Seniors, and more

Sending date : 01 Oct 2021

Telecommunications complaints fall, telemarketers not playing by the rules, and more.

Sending date : 23 Sep 2021

Register now for No Victorian Left Offline roundtable, ACCAN Annual General Meeting tomorrow, and more

Sending date : 15 Sep 2021

ACCAN Annual General Meeting, new Human Rights Commissioner announced, and more.

Sending date : 10 Sep 2021

ACCANect 2021 next week, ACCAN releases Priority Assistance Policy Position, and more.

Sending date : 02 Sep 2021

ACCANect Early Bird pricing ends tonight, ACCC accuses Telstra, Optus & TPG of misleading customers, and more

Sending date : 25 Aug 2021

ACCANect early bird pricing ends next week, new resources on IoT privacy, and more.

Sending date : 19 Aug 2021

Nominations for ACCAN Board closing soon, ACCAN calls on NBN for affordable broadband, and more

Sending date : 13 Aug 2021

Call for ACCAN Board nominations, time to act on affordable broadband, and more

Sending date : 04 Aug 2021

ACCANect 2021 registrations open now, ACCC probes online marketplaces, and more

Sending date : 28 Jul 2021

Join us for the No Queenslander Left Offline roundtable, ADSL users wanted for survey, and more.

Sending date : 21 Jul 2021

2021 ACCAN Grants projects announced, IOT policy position launch, and more.

Sending date : 30 Jun 2021

TIO investigates small business telco issues, NBN Co announces faster speeds, and more

Sending date : 04 Jun 2020

New phone and internet advice launched,TIO data suggests telcos need a customer service shake-up, and more.

Sending date : 20 May 2020

ADIA to discuss digital inclusion, NBN Co announces $150M package, and more.

Sending date : 22 Apr 2020

New telco COVID-19 responses, ABC News launch AUSLAN bulletin, and more.

Sending date : 08 Apr 2020

ACCAN pulls together the COVID-19 news you need to know from across the telco industry, calls for urgent action on affordable broadband, and more.

Sending date : 26 Mar 2020

Importance of mobile services in regional Australia, Telstra delays copper disconnections, and more

Sending date : 27 Feb 2020

2020 ACCAN Grants round now open, NBN Co to create satellite-based 'disaster service', and more

Sending date : 05 Feb 2020

ACCAN 2020 Grants round now open, ACMA consults on emergency call services amendments, and more

Sending date : 30 Jan 2020

2020 ACCAN Grants round opens next week, ACMA to review bushfire impact on Australian telco networks, and more

Sending date : 23 Jan 2020

Telco bushfire response, Expressions of Interest for ACCAN's 2020 Grant Program open soon, and more.

Sending date : 17 Jan 2020

ACCAN's 2020 Grant Round opens soon, 5G phone tips, and more.

Sending date : 20 Dec 2019

ACCAN submits to ACCC inquiry into NBN Access Pricing, plus Accessible Telecoms made easier with Vodafone

Sending date : 13 Dec 2019

Accessible Telecoms amongst the finalists for the 2019 Australian Access Awards, Telstra to buy back debt of remote customers, and more

Sending date : 22 Nov 2019

NBN Co encouraging back-up communications kits in case of emergency, Telstra giving bushfire assistance to Queensland customers, and more.

Sending date : 14 Nov 2019

ACCAN highlights need to act on affordability, submission to Australia's 20202 cyber security strategy, and more.

Sending date : 08 Nov 2019

Reliability safeguards needed, comments on the CDR draft privacy impact assessment, and more

Sending date : 31 Oct 2019

ACCAN CEO to address NBN Future Forum, new survey for CapTel users, and more

Sending date : 16 Oct 2019

Join ACCAN as a Policy Officer, Independent Grants Panel EOIs close soon, plus more

Sending date : 03 Oct 2019

Fall in TIO complaints shows the power of regulation, Expressions of Interest open for Independent Grants Panel, and more

Sending date : 25 Sep 2019

ACCANect 2019 starts tomorrow, Expressions of Interest open for ACCAN Independent Grants Panel, and more

Sending date : 10 Sep 2019

Only 7 days until ACCANect 2019, 20-hour outage raises need for greater reliability safeguards, plus more

Sending date : 04 Sep 2019

14 days until ACCANect 2019, Deakin Uni research shines light on consumer spyware, plus more

Sending date : 28 Aug 2019

ACCANect 2019 Early Bird sale ends Friday, participants wanted for AccessHub focus group, and more

Sending date : 21 Aug 2019

ACCANect 2019 Early Bird rates extended for a limited time, NBN Co warns of scammers, and more

Sending date : 14 Aug 2019

ACCANect 2019 Early Bird pricing ends soon, ACCAN Board nominations close next week, and more

Sending date : 07 Aug 2019

National Farmers' Federation CEO speaking at ACCANect 2019, nominations open for ACCAN Board, and more

Sending date : 01 Aug 2019

NBN Co CEO speaking at ACCANect 2019, ACCC inquiry into NBN Wholesale Service Standards explained, and more

Sending date : 24 Jul 2019

ACCAN speaks to the ACCC, ACMA and TIO ahead of ACCANect 2019, new ACCAN report estimates the cost of consumer wait time, plus more

Sending date : 17 Jul 2019

ACMA data shows unreliable telco services driving complaints, Optus customers could be owed refunds, and more.

Sending date : 11 Jul 2019

New TCP Code registered, ACCC takes Optus to court over NBN migration claims, and more.

Sending date : 04 Jul 2019

ACCANect 2019 draft program released, ACCAN grants recipients announced, and more

Sending date : 27 Jun 2019

ACCC warns consumers of NBN scammers, telco industry raises NBN pricing discussions, and more

Sending date : 19 Jun 2019

ACCAN welcomes appointment of NRS service provider, what to know before you buy a 5G phone, and more.

Sending date : 13 Jun 2019

ACCAN submits to ACMA scam tech consultation, PayID attack exposes customers' details, and more

Sending date : 06 Jun 2019

ACCAN calls on new Minister for Communications to prioritise affordable broadband and consumer safeguards, the ACMA rules against Telstra for not consulting local community, and more

Sending date : 28 May 2019

ACCAN search for Director of Ops, Google restricts Huawei's use of Android, and more

Sending date : 22 May 2019

ACCC blocks TPG and Vodafone merger, Australians primarily turn to mobile phones to access the internet, and more.

Sending date : 15 May 2019

ACCAN shares a round-up of the major Communications policy election announcements, TPG/Vodafone merger decision expected this week, and more.

Sending date : 08 May 2019

Helen Wellings to speak at ACCANect 2019, Labor announces regional communications policy, and more

Sending date : 02 May 2019

ABC's 7.30 program investigates the NBN, WA's equal opportunity commissioner pushes for accessible websites, and more

Sending date : 24 Apr 2019

Revised draft of the Mobile Premium Services Code is now out for public consultation, complaints to the TIO about NBN service quality drop, and more

Sending date : 17 Apr 2019

RMIT's Julian Thomas shares his thoughts on the future of the NBN, ACCC warns NBN affordability is a growing issue among low income residents, and more

Sending date : 11 Apr 2019

Be Connected grants open, first telcos drop 12Mbps NBN plans, NBN Co’s technicians are now missing nearly 470 appoints a day, and more

Sending date : 03 Apr 2019

NBN Co warns Aussies about a new scam, ACMA warns telcos on failure to provide information to customers with disability, and more

Sending date : 27 Mar 2019

ACCAN Grants EOIs closing soon, NBN wholesale prices debated again, and more

Sending date : 21 Mar 2019

EOIs open for ACCAN 2019 Grants, NDIS needs a chatbot, and more

Sending date : 13 Mar 2019

ACCAN submits to ACCC review of NBN performance standards, TIO report finds poor telco sales practices driving consumer debt

Sending date : 06 Mar 2019

Fifield pledges to push for audio descriptions, NBN releases financial results, and more

Sending date : 20 Feb 2019

Save the date - ACCANect 2019 is on the way

Sending date : 14 Feb 2019

How to avoid third party charges, Labor mulls NBN write-down, and more

Sending date : 06 Feb 2019

TPG will end its mobile network rollout, Optus publishes private numbers, and Vodafone displays typical NBN speeds.

Sending date : 31 Jan 2019

ACCAN proposes automatic repayments for missed telco appointments

Sending date : 25 Jan 2019

5G battles heat up, mobile blackspots holding back farmers

Sending date : 15 Jan 2019

Telcos unwrap new deals ahead of Christmas

Sending date : 18 Dec 2018

Telcos spend big on 5G spectrum, ACCC releases first glimpse into Digital Platforms Inquiry

Sending date : 12 Dec 2018

Encryption bill passes, dangers of 'smart' gifts this Christmas

Sending date : 07 Dec 2018

ACCC to continue to regulate Telstra's copper network, small NBN providers struggle to compete on price

Sending date : 27 Nov 2018

Consumer Safeguards Review, Joint Committee into NBN roll-out and more telco news

Sending date : 20 Nov 2018

Aussies double down on data demands, NBN Co announces a new plan for Sky Muster customers

Sending date : 13 Nov 2018

Telstra resolves eftpos outage, TPG tops ACCC's Measuring Broadband Australia report

Sending date : 07 Nov 2018

Cheap telco plans, Amaysim exits broadband, and Telstra partners with Ericsson for 5G

Sending date : 31 Oct 2018

CA publishes guideline to help customers affected by domestic and family violence, ACMA releases findings on Telstra outage

Sending date : 23 Oct 2018

Priority assistance failures and TCP Code breaches

Sending date : 10 Oct 2018

Panel and workshop registrations open, anti-encryption bill group launches

Sending date : 03 Oct 2018

EOI's for ACCAN's Independent Grants Panel are open, telco industry bodies warn against encryption bill

Sending date : 25 Sep 2018

NBN's fixed wireless pricing, ACCC warns telcos against 'unlimited' ads

Sending date : 19 Sep 2018

ACCAN release biometrics report, NBN Co announces medical alarm discount

Sending date : 12 Sep 2018

ACCC to review TPG/Vodafone merger, ACCANect 2018 next week

Sending date : 04 Sep 2018

Cyber Security Minister gone, NBN announced new CEO, two weeks until ACCANect

Sending date : 29 Aug 2018

Consumer Safeguards review submission available and regional nbn pricing ruled out. BONUS: early bird pricing extended

Sending date : 22 Aug 2018

TCP Code and Regional Telecoms Review submissions available and ACCANect 2018 Early bird tickets closing

Sending date : 15 Aug 2018

Telstra opens up drought relief, and ACCANect 2018 early-bird prices still available

Sending date : 08 Aug 2018

ACCC's second speed report released & ACCANect 2018 full program available

Sending date : 01 Aug 2018

Disappointing Report Card on Telco Customer Service

Sending date : 24 Jul 2018

ACCANect Conference 12th-13th September 2018

Sending date : 17 Jul 2018

Consumer concern at Federal Government review of telco Complaints Handling

Sending date : 11 Jul 2018

Aussies may have lost interest in the NBN: study

Sending date : 04 Jul 2018

New Standards Welcomed by Consumers

Sending date : 26 Jun 2018

Choosing the wrong NBN plan could cost you hundreds

Sending date : 19 Jun 2018

New NBN complaints rules better for consumers, industry: ACCAN

Sending date : 13 Jun 2018

Consumers could lose services over NBN ‘failure’

Sending date : 05 Jun 2018

Move for Senate inquiry into telco services after Telstra outage

Sending date : 31 May 2018