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This week
IN THE NEWS: Federal Budget, TCP Code Review commences, and more
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Minister Rowland’s summary of the communications initiatives outlined in this week’s federal budget. [Minister]
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Communications Alliance is in the early stages of reviewing the Telecommunications Consumer Protections (TCP) Code and is now inviting submissions from all interested parties. This is the first step of a new, three-stage review and revision process designed to help Communications Alliance better understand stakeholders’ key concerns and priorities and to work more efficiently and constructively to address issues. [Communications Alliance]
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The TIO's Quarter Three Complaints Report shows residential consumers and small businesses made 17,777 complaints about phone and internet services between January and March this year. While complaints have remained steady compared to the previous quarter, the results show an almost 19 per cent decrease against the same period last year. [TIO]
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Australia's telecommunications landscape is undergoing a significant change with the impending switch-off of 3G (or third generation) mobile technology services. In 2019, the country's major telecommunications companies, Telstra, Optus, and Vodafone, announced their plans to retire their 3G networks to make way for the faster and more efficient 4G and 5G services. [ACCAN blog post]
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Telecommunications industry body Communications Alliance has updated its guideline for telecommunications service providers to support consumers affected by domestic and family violence. [Communications Alliance]
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Reflecting real world events and geopolitical tensions, the PwC Cyber Threats report is a deep dive analysis by PwC’s Global Threat Intelligence (GTI) team of cyber incidents, cybercriminal ecosystem shifts, attack insights and trends, and how to use this knowledge to support cyber resilience. [IT Wire]
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Telstra mobile phone users experienced outages earlier in the week, with the telco confirming some were unable to make and receive calls. While the problem was resolved on the same day, ACCAN would welcome feedback from affected customers. [ABC News}
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A reminder about the Australian Government’s School Student Broadband Initiative (SSBI) to provide free home internet for one year for up to 30,000 unconnected families with school aged students. To be eligible for SSBI, families must: Have a child living at home that is enrolled in an Australian school in 2023; not have an active NBN network internet service at home; be referred by a nominating organisation; and live in a premises that can access the NBN network via a standard connection. [NBN]
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An interesting article highlighting the increasing competition in the Low Earth Orbit satellite market. [EFTM]
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Telecom service providers Tangerine Telecom and sister company More have launched the eero 6+, a new Wi-Fi 6 enabled device that offers “fast internet speeds, quick set up and seamless home networking”. [IT Wire]
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