Choosing a website domain hero graphic

The following guide provides 6 helpful steps to start and/or keep your business website and email address secure.

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Illustration: Managing your website domain hero imageIf you forget to renew your domain name, someone else may take it. Even worse, a cybercriminal could snatch it up.

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Domain Registration Lapsed – What’s Next?

To keep your domain name registered and working, you need to renew it.

Your registration may be valid for 1 – 5 years or even longer depending on the licence you purchase. When it’s time to renew your domain, your registrar should give you 90 days’ notice.


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Illustration: Woman working on her laptop

Cybercriminals and scammers may defraud you and your customers if they can access personal details. Below are common cybersecurity solutions used by small business owners, and information on what to do if your website is breached.

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If you are unhappy with the service you are receiving from your telco, you can make a complaint.

Telcos have to follow rules about when small businesses can be disconnected, help they must provide if you can’t pay a bill, and more. If your small business spends less than $40,000 per year with one telco for your internet, landline and mobile phone services, you’re protected by these rules.

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Choosing a Small Business NBN Internet Plan cover image

The National Broadband Network (NBN) is Australia’s wholesale internet provider. This means that when you sign up for an NBN plan, you must order the service through a telco (e.g. Telstra, Optus, TPG).

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