Sky Muster and Sky Muster Plus (or nbn’s Satellite Services) provide fast broadband coverage to around 430,000 homes and small businesses across regional, rural and remote Australia and its islands.

The 3rd edition of this extensive, easy to understand guide is now available for download in PDF and Word formats.

It covers topics such as:

• The Basics - Eligibility and how to order satellite services
• Important questions to consider and ask your provider
• What to expect from a Sky Muster broadband service
• Choosing a retail service provider
• Choosing a plan that suites your needs
• Voice services
• Getting connected
• Interruptions, faults and repairs
• Remote and Isolated Communities and Distance Education
• Who to contact, complaints and further information
• Privacy and Security