Essential communications unaffordable for too many
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13 December 2024 |
Four reasons for the social media youth ban
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28 November 2024 |
The under-16’s social media ban
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26 November 2024 |
Internet and phone access can be a matter of life and death
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13 November 2024 |
ACCAN Evidence to the Senate Hearing into Misinformation and Disinformation Laws
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15 October 2024 |
The government's scams prevention legislation has one critical flaw
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27 September 2024 |
Consumer safeguards must be front and centre of new scams framework, say consumer advocates
|
13 September 2024 |
Notice of Annual General Meeting
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03 September 2024 |
Mobile phone overhaul literally a matter of life and death
|
19 August 2024 |
Call for nominations for the ACCAN Board
|
09 August 2024 |
Quick steps to prepare for the 3G shutdown
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17 June 2024 |
Quick guide to the Financial Hardship Standard
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27 March 2024 |
New Telco Financial Hardship Protections: A guide for financial counsellors
|
18 March 2024 |
Better Delivery of Universal Services: Having Your Say on the USO
|
30 November 2023 |
Consumers facing domestic and family violence must see better protections
|
31 October 2023 |
Notice of ACCAN Annual General Meeting (Hybrid Meeting)
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15 September 2023 |
Accessibility Best Practice Guide
|
04 September 2023 |
Call for nominations for the ACCAN Board
|
11 August 2023 |
An invisible public resource: why spectrum matters for Australia
|
31 July 2023 |
ACCAN CEO 2023 CommsDay Forum Speech
|
15 June 2023 |
Telco price increases in time for the new financial year
|
01 May 2023 |
3G network to close
|
27 April 2023 |
Notice of postponement - ACCAN Annual General Meeting
|
13 September 2022 |
What is the Telecommunications Consumer Protections (TCP) Code? What does it mean for you?
|
25 August 2022 |
Call for nominations for the ACCAN Board
|
05 August 2022 |
Staying connected during emergencies
|
06 January 2020 |
Spotting Scam and Spam Text Messages
|
23 May 2022 |
What programs and offers are available to help you stay connected?
|
16 May 2022 |
2022 Election Policies Summary
|
21 April 2022 |
AML Capability for 000 Calls
|
14 April 2022 |
Sunsetting Payphone Instruments
|
14 April 2022 |
ACCAN 2022 CommsDay Congress Speech
|
15 March 2022 |
Disinformation and Misinformation on Digital Platforms
|
21 February 2022 |
Preparing for emergencies when telecommunications services go down
|
21 February 2022 |
Make a list and check it twice before buying tech this holiday season
|
20 December 2021 |
Protecting your Child on Social Media
|
11 November 2021 |
NetThing 2021 - The role of consumers in building trust in digital platforms
|
05 November 2021 |
Handling outages while working from home
|
02 November 2021 |
Guide to buying a new mobile phone
|
02 November 2021 |
Notice of ACCAN Annual General Meeting
|
23 August 2021 |
Call for nominations for the ACCAN Board
|
02 August 2021 |
Troubleshooting streaming issues
|
29 July 2021 |
ACCAN 2021 Grant Program Projects Announced
|
29 June 2021 |
Do you use an ADSL broadband connection?
|
23 June 2021 |
Save the Date: ACCANect 2021 #DigitalDownload
|
10 June 2021 |
Media Reform Green Paper – Modernising Television Regulation in Australia
|
20 May 2021 |
Background to the Media Reform Green Paper
|
20 May 2021 |
2021 CommsDay Summit Speech by ACCAN CEO Teresa Corbin
|
05 May 2021 |
NSW and SE QLD Telco Floods Support Updates
|
24 March 2021 |
Still Waiting … the cost of customer service
|
16 December 2020 |
No Australian Left Offline - National Webinar
|
16 December 2020 |
Telco service essential to small business
|
23 November 2020 |
The future is accessible
|
17 August 2020 |
Interview with Dr Gabrielle O’Kane, CEO of the National Rural Health Alliance
|
01 July 2020 |
Notice of ACCAN Annual General Meeting
|
28 August 2020 |
Call for nominations for the ACCAN Board
|
07 August 2020 |
2020 ACCAN Grants projects announced
|
29 July 2020 |
A Message From ACCAN on Sue Salthouse
|
22 July 2020 |
ACCAN Comments on COVIDSafe App
|
11 May 2020 |
World Consumer Rights Day – Sustainable telco consumers
|
15 March 2020 |
Telco bushfire response
|
08 January 2020 |
Christmas wrap-up: 5G phones
|
18 December 2019 |
ACCAN welcomes Government's Audio Description funding
|
17 December 2019 |
ACCAN CEO addresses CommsDay Congress
|
16 October 2019 |
Accesshub Focus Groups
|
30 July 2019 |
Call for nominations for the ACCAN Board
|
30 July 2019 |
NBN Wholesale Service Standards – What the ACCC Inquiry Means For You
|
23 July 2019 |
Telstra phone plan changes
|
17 July 2019 |
Please hold: costing telco customer wait times
|
15 July 2019 |
ACCANect 2019 Sneak Peek – ACCC, ACMA, and TIO on reliability
|
15 July 2019 |
TCP Code update – Consumer safeguard remains flawed
|
10 July 2019 |
How much internet data do I need?
|
23 April 2019 |
How fast do I need my internet to be?
|
23 April 2019 |
NBN plans – what changing prices will mean for budget-conscious Aussies
|
23 April 2019 |
ACCAN CEO Teresa Corbin addresses CommsDay Summit
|
11 April 2019 |
Are You Being Sold? - A spotlight on telco sales commissions and targets
|
27 March 2019 |
Consumer Data Right – What Is It and What Does It Mean for Consumers?
|
26 September 2018 |
What do the NBN’s fixed wireless pricing changes mean for consumers?
|
18 September 2018 |
ACCANect 2018 - Conference Recap
|
18 September 2018 |
Regional and Remote Digital Inclusion – Presentation at the Country Women’s Association of Australia’s National Conference
|
04 September 2018 |
Call for nominations for the ACCAN Board
|
08 August 2018 |
Can you hear me? Ranking the customer service of Australia’s phone and internet companies
|
23 July 2018 |
TCP Code Review: Consumers must come first
|
09 July 2018 |
ACCAN’s Analysis of NBN Co’s recently announced Pricing Changes
|
05 June 2018 |
Support for the NRS and the Ministers pledge
|
20 April 2018 |
Cambridge Analytica and Facebook: The Aftermath
|
11 April 2018 |
Review of social media and other digital assets after death or incapacitation
|
10 April 2018 |
ACCAN presentation at Commsday 2018
|
10 April 2018 |
Confidence in the connected world: ACCANect 2018
|
10 April 2018 |
ACCC’s first NBN speed test results
|
03 April 2018 |
Telstra misled its customers over third party charges
|
28 March 2018 |
Advancing fair outcomes for all consumers
|
14 March 2018 |
Accessibility issues in 2018
|
13 March 2018 |
Calling for telecommunications funding in the Federal Budget
|
01 February 2018 |
Telstra has scrapped Silent Line fees
|
09 January 2018 |
Positive outcomes from TIO review
|
19 December 2017 |
Phone and internet tips for the holidays
|
11 December 2017 |
All we want in 2018 is #BetterBushComms
|
06 December 2017 |
nbn ‘pauses’ new HFC connections
|
27 November 2017 |
Getting a refund for unattainable NBN speeds
|
21 December 2017 |