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Summary: The ACCAN Grants Scheme is now open and accepting applications for a total funding pool of $250,000.
Read more: Apply now for the 2014 ACCAN Grants Scheme
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The first version of Our Broadband Future came out in 2010, but ACCAN is pleased to report that despite new government policy directions and many debates over recent years, the four key principles on broadband espoused in our original statement have stood the test of time:
- Broadband for all.
- No consumer should be worse off during the transition and following the implementation of the National Broadband Network (NBN).
- Robust consumer protections and consumer engagement.
- Sustaining a competitive and fair market.
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ACCAN has today released its updated broadband policy position – Our Broadband Future. This 2014 update takes into account the views of members expressed to us in consultations we held last year.
Read more: Our Broadband Future
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The M-Enabling Australasia 2013 conference was held on 14-15 August in Sydney, Australia. The two days consisted of enthralling discussions and practical presentations about mobile technologies and how they can benefit people with disability and older consumers.
Read more: M-Enabling 2013 highlights video
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ACCAN, Australia's peak body for communications consumers, has written an open letter to Google Australia & New Zealand managing director, Ms Maile Carnegie, calling on Google to follow its own mission statement and make online information 'universally accessible' by making its reCAPTCHA service fully accessible.
Read more: ACCAN asks Google to follow its own mission statement
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ACCAN, along with a number of Australian disability organisations, recommend that all governments, businesses and organisations immediately remove all inaccessible CAPTCHAs from their websites and replace them with accessible alternatives.
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ACCAN's fine print project into misleading or unfair terms in telco consumer contracts was undertaken by researcher Dr Jeannie Paterson, a consumer law expert from Melbourne Law School. Dr Paterson examined the contracts for 42 products across ten providers.
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Summary: Would you know if some of your consumer rights were left out of a telco contract? And could it end up costing you? ACCAN's fine print project reveals some concerning findings, with the ACCC asked to step in to protect consumers.
Read more: Unfair and misleading fine print could be costing you
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This Sunday 26 January, the ACCAN team will be down at Yabun, Australia's biggest Indigenous festival with a range of useful info and giveaways. We also have a fantastic print by emerging Indigenous artist Graham Toomey to give away to a lucky visitor to our stall.
Read more: ACCAN at Yabun 2014
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Summary: ACCAN policy officer Xavier O'Halloran describes an all-too-familiar experience with annoying telemarketers, and why ACCAN thinks we should hang up on their calls for good.
Read more: Hanging up on telemarketers for good
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This submission to the ACMA is about the type of regulation that should be introduced to ensure all consumers are able to make a fully informed choice on whether or not to take a backup battery when they are switched over to a fibre-based telephone service. This will happen to the vast majority of premises in Australia over the next seven years.
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ACCAN and CHOICE's joint position statement on mobile commerce outlines the key consumer protection principles for m-commerce in the Australian market.