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ACCAN's submission to the Government's review of Telstra retail price controls says it is too early in the NBN rollout to remove regulation on prices charged for basics like phone calls. 

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Australian Health Workforce Institute, University of Melbourne

Grant round: 2011

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Women's Legal Services, NSW

Grant round: 2011

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William Tibben (University of Wollongong) and Gunela Astbrink (GSA Information Consultants)

Grant round: 2011 

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University of Melbourne

Dr Bjorn Nansen, Dr Rowan Wilken, Dr Michael Arnold, Dr Martin Gibbs

Grant round: 2011 

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Footscray Community Legal Centre

Grant round: 2011

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Media Access Australia

Grant round: 2011

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In establishing ACCAN in 2009, the government committed to conduct a performance review after two years of operation. ACCAN welcomes this Mid-Term Review as it provides a valuable opportunity to examine and improve on the important representation, advocacy, research and grants work we undertake.
 

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ACCAN has provided its comment in response to the Communication Alliance's release of the Draft Telecommunications Consumer Protection (TCP) Code.

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New research demonstrates that the Australian Communications and Media Authority's plan to make mobile calls to freephone (1800) numbers free and local rate (13/1300) numbers cost 22 cents is in the best interest of consumers.

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After a year of community calls for action, including those made Fair Calls for All superhero, Number Woman, the telecommunications regulator, the Australian Communications & Media Authority (ACMA), has proposed changes so that 1800 numbers will be free and 13/1300 numbers will cost about 30 cents to call from a mobile phone, just as they currently do from landlines.

Now’s the time to take action! The ACMA wants to hear from interested parties by this Wednesday 30th November. So far we've had over 750 people make a submission, and we've made it easy for you to share your story.

Send a message to the ACMA to say that you want Fair Calls For All. It only takes a minute or two!

Further background on the Fair Calls campaign. 

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The improved measures in the draft Mobile Premium Services (MPS) Code are a step in the right direction for consumers but new Code rules are weakened by the Code’s weak approach to compliance monitoring and enforcement.

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