In establishing ACCAN in 2009, the government committed to conduct a performance review after two years of operation. ACCAN welcomes this Mid-Term Review as it provides a valuable opportunity to examine and improve on the important representation, advocacy, research and grants work we undertake.

Summary: The Australian Communications Consumer Action Network was established in 2009 and currently receives $2 million funding per annum (CPI indexed) from the Australian Government under Section 593 of the Telecommunications Act 1997. This funding is recouped from telecommunications carriers as part of their obligation under theTelecommunications (Carrier Licence Charges) Act 1997. This submission outlines why ACCAN continues to be necessary as a peak communications specific consumer body for an essential service industry that is rapidly changing. 

Submission to: Department of Broadband, Communications and the Digital Economy

Status: Submitted

Download: Mid-term review of ACCAN [Word Document - 367.5 KB] & Appendices [Word Document - 638.5 KB]

Download: Mid-term review of ACCAN [Adobe Acrobat PDF - 354.46 KB] & Appendices [Adobe Acrobat PDF - 1.32 MB]