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Research Snapshot: The cost of connectivity
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17 April 2025 |
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Direct Debit in Telecommunications
|
05 April 2023 |
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ACCAN Research Snapshot: Affordability
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21 March 2023 |
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Consumer Check-in: Expectations in 2022
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27 July 2022 |
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Digital Platforms and the Consumer Experience in Australia
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29 November 2021 |
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Addressing Telecommunications Affordability: Evaluating Support for Low Income Consumers
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26 October 2021 |
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Remote Indigenous Communications Review: Telecommunications Programs and Current Needs for Remote Indigenous Communities
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26 November 2020 |
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Still Waiting...Costing Wait Times for Telecommunications Consumers
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12 November 2020 |
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ACCAN Youth Check-In Research Report
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19 October 2020 |
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Live Caption Monitoring on Australian Free-to-Air Television
|
02 March 2020 |
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Please hold - costing telco customer wait times
|
16 July 2019 |
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Spotlight on Telco Commissions and Targets
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27 March 2019 |
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Issues faced by renters in Australia’s phone and internet market
|
11 October 2018 |
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Midas Touch: Consumer Implications of the Use of Smartphone Biometric Data
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12 September 2018 |
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CAN YOU HEAR ME? Ranking the customer service of Australia’s phone and internet companies
|
23 July 2018 |
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Telecommunications Expenditure in Australia
|
08 December 2017 |
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Death and the Internet 2017
|
28 November 2017 |
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Breaking Down Barriers to Digital Government
|
18 September 2017 |
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Disability Mystery Shopping report 2017
|
13 September 2017 |
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Third Party Charges - consumer experiences and expectations
|
10 July 2017 |
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Social Housing and Broadband
|
16 November 2016 |
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Confident, but Confounded: Consumer Comprehension of Telecommunications Agreements
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13 September 2016 |
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Connectivity Costs
|
17 June 2016 |
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Affordability Map
|
01 June 2016 |
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Megacharge
|
17 March 2016 |
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Broadband performance consumer decision making
|
16 February 2016 |
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Home, Tweet Home
|
04 February 2016 |
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Informing Small Business
|
14 December 2015 |
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The future of the Universal Service Obligation (USO)
|
24 November 2015 |
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Telco and ISP complaints
|
23 June 2015 |
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Trying to Connect
|
08 December 2014 |
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What's ya Story: The making of a digital storytelling app with Aboriginal young people
|
03 December 2014 |
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Homeless and Connected: Mobile phones and mobile internet in the lives of families and young people experiencing homelessness
|
03 December 2014 |
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Hardship Policies in Practice: A Comparative Study
|
03 December 2014 |
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Death and the Internet: Consumer Issues for Planning and Managing Digital Legacies
|
03 December 2014 |
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Caps, Apps and Other Mobile Traps
|
03 December 2014 |
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Efficient Seniors’ Training Using Broadband Technologies
|
03 December 2014 |
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Warrnambool Exchange Fire Consumer Impact Analysis
|
03 December 2014 |
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Hacking the Grapevine
|
15 July 2014 |
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Fine Print project
|
28 January 2014 |
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ACCAN global roaming research
|
06 December 2013 |
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Affordability for low-income consumers
|
06 December 2013 |
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ACCAN 2013 National Survey
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29 October 2013 |
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Broadbanding Brunswick
|
01 March 2013 |
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Pre-paid calling cards: advertising, use and complaints processes in Australia
|
11 February 2013 |
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Small Business Telecommunications Service Use and Experience
|
29 January 2013 |
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Blindness Sector Report on the 2012 ABC Audio Description Trial
|
18 December 2012 |
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ACCAN National Survey
|
29 November 2012 |
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Government ICT Purchasing: What differences do accessibility criteria make for people with disabilities?
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26 September 2012 |
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Telecommunications and health information for multicultural Australia
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25 September 2012 |
