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ACCAN recently submitted to Senate Legal and Constitutional Affairs Committee on the Privacy Legislation Amendment (Enforcement and Other Measures) Bill.

ACCAN supports the proposed amendments that will:

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ACCAN recently commented on the Australian Communications and Media Authority (ACMA) Amending the Telecommunications Numbering Plan 2015 consultation. The numbering plan sets out the framework for managing numbers.

In our submission we expressed our support for amendments to the numbering plan, including:

  • The introduction of the 7226 Scam Short Code to provide consumers and industry with a means to report scam texts and calls.
  • Granting the ACMA extended powers to withdraw numbers that it believes to have been associated with scam communications.

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The Australian Communications Consumer Action Network (ACCAN) recently commented on the C555:2020 Integrated Public Number Database (IPND) Industry Code. The IPND provides an important public asset for emergency calls, emergency warnings and law enforcement. Noting the critical role of the IPND, ACCAN continues to have concerns with respect to:

  • Data accuracy for the purposes of emergency calls, emergency warnings and law enforcement.
  • Consumer awareness of the IPND and making the IPND Code more understandable.

At present, there are ongoing issues with accuracy of Public Number Customer Data (PNCD), with several compliance issues compromising the accuracy of the PNCD in the IPND. ACCAN remains concerned by potential gaps in the IPND and the repeated failure by Carriage Service Providers (CSPs) to upload PNCD to the IPND.

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Cybercriminals and scammers may defraud you and your customers if they can access personal details. Below are common cybersecurity solutions used by small business owners, and information on what to do if your website is breached.

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Domain Registration Lapsed – What’s Next?

To keep your domain name registered and working, you need to renew it.

Your registration may be valid for 1 – 5 years or even longer depending on the licence you purchase. When it’s time to renew your domain, your registrar should give you 90 days’ notice.

 

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Illustration: Managing your website domain hero imageIf you forget to renew your domain name, someone else may take it. Even worse, a cybercriminal could snatch it up.

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The following guide provides 6 helpful steps to start and/or keep your business website and email address secure.

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In light of rapid increases to the cost of living, the peak body for communications consumers has welcomed new measures announced in this week’s federal budget to improve the affordability of communications services and boost digital inclusion across the nation. The announcements echo calls made by the Australian Communications Consumer Action Network (ACCAN) to establish a concessional broadband product for households on low incomes.

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ACCAN is delighted to award Andrew a Life Membership of ACCAN. Andrew has been a life-long champion for people with disabilities, particularly the deaf and hard of hearing.

He has brought that commitment to consumers through his early involvement with ACCAN’s predecessor organisation CTN, and his support for over the years to ACCAN.

He has been an exceptional contributor to ACCAN campaigns and policy work and an outstanding advocate for people with disabilities in a number of CTN and ACCAN fora, and an outstanding advocate on the many committees and panels he has participated in. He brings to ACCAN a wealth of knowledge and experience on people with disabilities, particularly the deaf and hard of hearing that include:

  • His involvement in drafting the first disability standard on acoustic coupling;
  • His involvement with Print-a-Call and later, establishment of Hearing Connections in the provision of both assistive devices and advice on their use
  • His championing the issues of the compatibility of hearing aids with mobile phones and later, of the compatibility of TTYs with the NBN
  • His involvement with ACCAN’s Accessible Telecoms Project

ACCAN, its members and so many of the consumers we serve owe a huge debt of gratitude to Andrew for his knowledge, his expertise and his commitment to people with disabilities. We are proud to name Andrew Stewart as a Life Member of ACCAN.

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The Australian Communications Consumer Action Network (ACCAN) recently commented on the Treasury’s Exposure draft legislation to enable action initiation in the Consumer Data Right. The action initiation scheme allows trusted third parties to make requests with the same authority as if they had come directly from the consumer.

Our submission

  • expressed our support for the introduction of action initiation into the Consumer Data Right (CDR). Action initiation will allow for trusted third parties to undertake actions on behalf of consumers such as making payments, closing or transfer accounts and updating personal details.
  • suggested that the scheme should be developed and implemented in close consultation with consumers and their representatives. This would reduce potential harms from existing telecommunications issues such as cyber security and domestic and family violence (DFV).

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The Australian Communications Consumer Action Network (ACCAN) recently commented on the Treasury’s Consumer Data Right rules - expansion to the telecommunications sector and other operational enhancements. In our submission we expressed our support for:

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ACCAN has responded to the Productivity Commission’s interim report 5-year productivity Inquiry: Australia’s data and digital dividend. The report explores common barriers to technology and digital adoption and acknowledges the benefits to productivity of increasing digitisation.

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