C555:2020 Integrated Public Number Database (IPND)

Details

The Australian Communications Consumer Action Network (ACCAN) recently commented on the C555:2020 Integrated Public Number Database (IPND) Industry Code. The IPND provides an important public asset for emergency calls, emergency warnings and law enforcement. Noting the critical role of the IPND, ACCAN continues to have concerns with respect to:

  • Data accuracy for the purposes of emergency calls, emergency warnings and law enforcement.
  • Consumer awareness of the IPND and making the IPND Code more understandable.

At present, there are ongoing issues with accuracy of Public Number Customer Data (PNCD), with several compliance issues compromising the accuracy of the PNCD in the IPND. ACCAN remains concerned by potential gaps in the IPND and the repeated failure by Carriage Service Providers (CSPs) to upload PNCD to the IPND.

 Missing or incorrect data in the IPND may impede the work of emergency services and law enforcement. In our submission we encouraged CSPs to prioritise their compliance responsibilities and safeguard the accuracy of the IPND.

Download:  docxIPND Code Review 20223.41 MB

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