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- Quarterly reports
Summary of ACCAN's activities from 1 March to 31 May 2014.
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- Quarterly reports
Summary of ACCAN's activities from 1 June to 31 August 2014.
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- RAP
National Reconciliation Week (NRW) is a time for all Australians to learn about our shared histories, cultures, and achievements, and to explore how each of us can contribute to achieving reconciliation in Australia.
Every year workplaces, schools, early learning services, community groups, reconciliation groups, and people right across the country host a whole range of activities. ACCAN employees, who for the most part work remotely, were encouraged to visit or research a site of significance in their local area and report their discoveries.
You can download some of the ACCAN employee reports below:
Arcadia, Magnetic Island - Wayne H13.01 KB
Berry Island Reserve - Yuriko H2.43 MB
Cooks River Strathfield - Elise A4.55 MB
Dharawal National Park - Kate E15.09 KB
Ellesmere Camp - Laetitia K1.3 MB
Grotto Point Engravings - James OB477.4 KB
Jibbon Aboriginal Rock Engravings - Kelly L351.41 KB
Kurrajong of Dharug - Tanya K1.8 MB
Lake Bummiera - Amelia R62.14 KB
Rock Shelter at Undercliffe Earlwood - Elie A55.5 KB
Terrey Hills petroglyphs - Andrew W534.6 KB
Ticehurst Park - Richard V1.24 MB
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The Australian Communications Consumer Action Network’s (ACCAN) Board of Directors has unanimously endorsed the organisation’s support of the Voice to Parliament. A Voice to Parliament aligns with ACCAN’s organisational vision of Communications services that are trusted, inclusive, accessible, and available for all. A Voice to Parliament also aligns strongly with ACCAN’s Reconciliation Action Plan vision of a united Australia that acknowledges its past and values the unique culture and heritage of Aboriginal and Torres Strait Islander peoples.
The Board and staff of ACCAN support a successful Referendum that will enshrine a First Peoples Voice to Parliament in our Constitution. A Voice that can provide independent advice to Parliament and Government enables true self-determination by ensuring the diverse First Nations perspectives and aspirations are authentically embedded in decisions affecting their lives. A Voice will also provide new opportunities for community consultation to improve communications, particularly in regional and remote Australia.
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For general enquiries email:
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Postal address
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Australian Communications Consumer Action Network
PO Box A1158
Sydney South, NSW 1235
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If you are Deaf, or have a hearing impairment or speech impairment, please contact us on 02 9288 4000 through your preferred National Relay Service call number or access point. For more information about the National Relay Service visit the National Relay Service website.
If you want to call us and need an interpreter, please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone ACCAN on 02 9288 4000.
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The map was prepared using available data from Telstra (June 2016), nbn (October 2015) and the Department of Communications and Arts (MyBroadband Version 4 2016). It identifies areas, and the reasons, that may be unable to get an ADSL service and when these areas will have services over NBN.
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- Broadband
Consumers who are unable to get a broadband service often face a confusing and frustrating time.
ACCAN's Get Connected resource aims to help consumers understand the issues around why they are unable to get a broadband service and tips on how to get a service.
The mapping tool helps to understand the reasons that prevent a neighbourhood from getting an ADSL (Asymmetric Digital Subscriber Line) broadband service. For example, if there are few ports available at the local exchange, if the neighbourhood is too far from an exchange or if the exchange is not ADSL enabled. It also provides consumers with a timeline of how long the neighbourhood may have issues.
The six helpful steps suggest actions that consumers can take to get a broadband service.
ADSL availability map
The map was prepared using available data from Telstra (June 2016), nbn (October 2015) and the Department of Communications and Arts (MyBroadband Version 4 2016). It identifies areas, and the reasons, that may be unable to get an ADSL service and when these areas will have services over NBN.
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- Broadband
Home wireless provides internet at one location using a modem/gateway device with a mobile SIM card. It requires power from a socket in your house. A number of people and devices can connect to the internet through the modem/gateway.
It is important to check that the provider offers coverage at your house!
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- Broadband
Join the discussion on our Facebook Broadband Help group to share your experiences and connect with similar consumers.
Contact ACCAN at This email address is being protected from spambots. You need JavaScript enabled to view it. if you are unable to get a service, or if you are a provider who can offer consumers’ services.