Our focus

Picture showing map of Australia and voting box exclaiming 'What communications consumers need to know for the Federal Election 2016'Do you:

Have a mobile phone? 
Use broadband? 
Watch television? 
Stream online content?

If you answer yes to any of these questions then
ACCAN’s Federal Election 2016 webpage is for you.

As the peak body for consumer representation in communications ACCAN – Australian Communications Consumer Action Network – represents your interests to get the best deal for consumers.

For the upcoming Federal Election on 2 July we have identified five communications consumer priorities for 2016. These important issues are our focus in the lead up to and after the election. See below for these priorities.

To find out more about their communications policies, we have posed a series of questions to the major political parties. When the answers are available we will post them on this webpage.

You can read further on our communications consumer priorities by clicking the links below or on the left-hand side of the screen. Get in touch with ACCAN if you have any questions on these topics.

 

Young woman looking concerned about phone bill
The Centrelink Telephone Allowance needs urgent review.

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Protecting consumers
The Customer Service Guarantee should be updated to include internet and new reliability measures.

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Link to Broadband monitoring information

A system to provide independent monitoring of broadband services should be introduced.

Read more

Read more information on Accessible TV programming
The Broadcasting Services Act should be amended to ensure people with disability can reliably access all free-to-air television.

Read more

Read the full article on accessible ICT procurement
The government should adopt ICT equipment and software procurement practices that ensure people with disability can use them.

Read more