Our focus

ACCAN has responded to the draft report published by the ACCC on the public inquiry on the access determination for the domestic mobile terminating access service (MTAS). The purpose of the inquiry was to set an appropriate price that mobile network operators can charge for calls terminating on their mobile networks.

The ACCC carried out a benchmarking exercise which sought to estimate the current cost of providing MTAS in Australia by comparing the cost of providing the service in various countries and applying it to an Australian context. ACCAN supports the methodology used in the benchmarking exercise which produced a range for the estimated cost of supplying MTAS in Australia, but questions aspects of the approach taken by the ACCC.

These guides are designed to help you understand how to get your home or small business phone, mobile and internet connected, and how to get help if there are problems with your service.

Talking Telco also includes great tips for saving money on your phone and internet service and how to stay safe online.

Your Internet and Home Phone

Learn how to get connected to an NBN phone or internet plan and how to get help if things go wrong.  If you need a satellite service you can download the Sky Muster Guide.

Your Mobile

Need help choosing a plan? Want to learn how to solve common problems? Find help here.

Your Telco Rights

Can’t afford your bill? Want to make a complaint? Learn about your rights as a telco consumer.

Your Digital Safety

Tips to help keep yourself safe online and over the phone.

Your Money Saving Guide

Tips to help you cut costs on your phone and internet plans.

Your Small Business Guide

Phone and internet advice tailored for small businesses.

 

 

Acknowledgement of Country

The Australian Communication Consumer Action Network (ACCAN) acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples. Aboriginal and Torres Strait Islander peoples should be aware that this website contains images, names, and audio recordings of people who may have passed away.

 

Acknowledgement of Accessibility

ACCAN acknowledges the need to actively promote equal access to all ACCAN events, consultations, submissions and other information. This reflects our principles of equal access and meaningful inclusion of people with disability. ACCAN strives to be a model in this field, for other not-for-profits, industry and government.

ACCAN endeavours to maintain its website in accordance with the WCAG 2.1AA guidelines and WCAG 2.1AAA guidelines where possible. We welcome feedback on our content.

 

External Content Acknowledgement

Although ACCAN takes care to direct our subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policies, standards or beliefs.

 

 

 


All content on this website that is not an external link or externally sourced and cited, is the property of ACCAN. You are free to quote from our media releases.

Individual publications on this website which are labelled as Creative Commons publications are licensed under the Creative Commons Attribution 3.0 Australia Licence. To view a copy of this license, visit http://creativecommons.org/licenses/by/3.0/au. You are free to cite, copy, communicate and adapt this work, so long as you attribute The Australian Communications Consumer Action Network (ACCAN) and/or any other authors.

If you intend to use ACCAN content please contact us to discuss any licensing restrictions.  ACCAN retains a library of works and design files that may be made available to you to help you with your work.

Consumer Information, such as tip sheets, that are produced solely by ACCAN and distributed on its website are available for use by external parties under the following creative commons licence. 

Creative Commons Licence
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

ACCAN's Easy English logo is available for use under the following license:

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Download: pdfEasy English logo design set 139.27 KB

 

© Copyright 2021

 

 

 

 

 

 

Executive

Carol Bennett, Chief Executive Officer

Carol Bennett ACCAN CEOAs CEO, Carol oversees all of ACCAN's work and operations. She is a highly respected leader with a strong track record of delivering positive change for consumers and communities in all her previous CEO roles. She has outstanding expertise in strategic decision-making, communications, advocacy, stakeholder management, financial performance, collaboration building, government relations and corporate governance.

Carol has held senior executive and board positions with national peak bodies in the health sector. Most recently, she was CEO of the Alliance for Gambling Reform from 2021 until commencing at ACCAN in mid-2024.

 

Gareth Downing, Deputy Chief Executive Officer

Gareth Downing - Deputy CEOGareth oversees a team responsible for ACCAN’s policy work, community engagement and membership. His career has focused on policy and regulation and he has worked on policy across a number of regulated sectors including telecommunications, energy and water.  Gareth is committed to advancing consumer’s interest through his leadership of ACCAN’s policy team.

Gareth has previously sat on the ACCAN board, and prior to that worked for ACCAN in the role of Senior Policy Analyst providing advice on a wide range of policy, economic regulation and pricing matters. Gareth holds tertiary qualifications in policy, economics and law.

  

Tanya Karliychuk, Director of Operations

Tanya KarliychukTanya oversees a team responsible for ACCAN’s federally-funded Grants Scheme, commissioned research program, and consumer education program. She provides leadership ensuring ACCAN adheres to its values and advances its strategic direction. With extensive experience in research management within the Australian university and NFP sectors, combined with a background in international development, Tanya is especially focused on maximising the outcomes achieved from community-sector collaborations.

Tanya has driven the writing, winning and delivery of large government grants in the international development sector, as well as smaller community sector grants for various volunteer projects. She is currently Co-Convenor of the NSW Chapter of the Australasian Research Management Society. Tanya holds a Master of International Affairs from ANU and a Bachelor of Psychology (Hons) from Macquarie University.

 

YurikoYuriko Hoshi, Business Manager

Yuriko is responsible for overseeing all financial activities and the office operations.  She was appointed to the position of Company Secretary in 2013. She is a member of CPA Australia and holds a Bachelor of Commerce majoring in Accounting from Macquarie University. 
   

 


Staff

Alec Bennetts

Alec Bennetts photoAlec Bennetts is ACCAN's Media and Communications Officer. He oversees external ACCAN communications, including media releases, newsletters, website content, and member communications, and ensures ACCAN is well-represented in national and local media. Alec has previously worked in policy research and political communications. He holds a Bachelor of Arts from the University of Sydney.

 

Elise Eckland

Elise E

Elise has always had a keen interest in technology and harnessing its potential, particularly for people with disabilities and seniors. Living with a physical disability herself, Elise uses that lived experience and her keen interest in technology to empower people, encouraging them to seek out positive ways for assistive technology to enhance and support their lives. 

Elise’s knowledge and skills have been built up over decades of experience supporting Australians with internet access, assistive technologies, and communications devices. Her career has included supporting Australians with the switchover to digital TV, the rollout of digital radio, assisting people with different abilities to get online, and more recently in the nonprofit sector, training volunteer cancer survivors to use virtual meeting technology to share their important stories with Australian medical schools.

The Accessible Telecoms project is a great fit to share her skills and knowledge with people who may be struggling to keep up with the advancements in telecommunications and assistive technology.

 

Laura Fayers-Pooley

Laura

Laura is a Media and Communications Assistant, supporting the organisation’s communications strategy and implementation of media and marketing for the Accessible Telecoms project. Laura has extensive experience in community and stakeholder engagement, with a focus on community resilience, urban planning and infrastructure projects. Laura has a Bachelor of Arts (Communications and Public Relations) from Charles Sturt University, a Graduate Certificate in Urban Policy and Planning from UNSW and works part-time at ACCAN while studying a Bachelor of Midwifery at UTS. 

 

Con Gouskos

Con Gouskos photoCon Gouskos leads ACCAN’s work on telecommunications consumer protections. Con regularly engages with financial counsellors and community legal centres concerning telecommunications consumer protections. Con holds a degree in International Studies from the University of New South Wales and a Certificate IV in Government from TAFE. He is currently working towards a Master of Administrative Law and Policy at the University of Sydney.

 

Sam Kininmonth

Sam Kininmonth photoSam Kininmonth leads the ACCAN policy team’s research work and engagement with the research sector. An experienced consumer advocate, Sam previously worked as a sessional academic. He holds a Bachelor of Arts (Honours) from Swinburne University of Technology and a Bachelor of Communication (Distinction) from RMIT University. Sam is completing a PhD on digital media and automation in the ARC Centre of Excellence for Automated Decision-Making and Society at RMIT University.

 

Kelly Lindsay

Kelly Lindsay photoKelly leads the ACCAN policy team’s consumer engagement and outreach. She is responsible for building and managing relationships with a diverse range of consumer stakeholders and members. An experienced advocate at ACCAN, Kelly previously worked for the Queensland Government in areas of project coordination and stakeholder management in the built asset environment. Kelly is an Individual Member of IAP2 Australasia.

 

JamesJames O'Brien

As Accessible Telecoms Project Assistant, James works part time assisting in researching and updating devices, accessories and apps for the Accessible Telecoms website. He also assists customers by providing them information to improve their ability to communicate using these technologies. Prior to Accessible Telecoms James worked in the telecommunication industry for 25 years.

 

RebekahRebekah Palmer

Rebekah Palmer is ACCAN's Communications and Policy Officer, leading social media and marketing efforts while supporting the organisation's communications strategy. She also contributes to the policy team, focusing on consumer protections. Rebekah holds a Bachelor of Communications (Honours) from the University of Technology Sydney.

 

JenniferJennifer Parry

Jennifer is a part-time Accessible Telecoms Project Assistant, where she researches and updates information on devices, accessories, and apps for the Accessible Telecoms website. She also provides direct support to customers, helping them enhance their communication through accessible technologies. With over 22 years of experience in the telecommunications industry, Jennifer has been a strong advocate for people who are blind or vision impaired, providing systemic representation on key issues. She holds an Advanced Diploma in Music Performance and proudly represented Australia as a member of the first blind and low-vision women’s cricket team. 

 

Dr Amelia Radke

Dr Amelia RadkeDr Amelia Radke leads ACCAN's work on digital inclusion, with a particular focus on issues relating to the affordability and accessibility of services for First Nations Australians, regional, rural, and remote Australia, and vulnerable consumers. She has extensive experience in policy and research both in academic and non-government settings. She holds a Bachelor of Arts (Honours) in anthropology and a PhD in legal anthropology from the University of Queensland.

 

Audrey Reoch

Audrey Reoch photo

Audrey Reoch manages ACCAN’s policy team and leads work on infrastructure and economic policy. Audrey previously worked at the Department of Communications, where she represented Australia in the Universal Postal Union and International Telecommunication Union to advocate for international standards in the interests of Australian consumers. She holds an MA in Social and Political Thought from the University of Sussex and an Honours Degree in Political Economy from the University of Sydney.

 

David Swayn

David SwayneDavid leads ACCAN’s policy work for people with a disability. David has substantial experience working in disability advocacy and accessibility-based roles with responsibilities including systemic advocacy, project leadership, and regional and national engagement. David holds a Bachelor of Psychology and a Bachelor of Business and is a committee member of the Australian Web Accessibility Initiative (OzeWAI). David has lived experience of disability.

 

Rich Van Der Male

Rich

As ACCAN’s Digital Assets Manager, Rich takes a human-centered approach to ICT services, emphasising user-friendly solutions, empathetic support, and technology that enhances both experience and accessibility for all. Rich leads initiatives across ICT management, web development, print and digitial design, as well as video production.

 

 

 

 

 

As part of its consultation strategy, ACCAN has four Standing Advisory Forums. The four Standing Advisory Forums have replaced the previous Standing Advisory Committees that made up ACCAN's consultation framework – the Standing Advisory Committee on Consumer Affairs (SACCA) and the Standing Advisory Committee on Disability Issues (SACDI).

The new framework commenced in 2015 and will see each Advisory Forum meet annually. Additionally, where there are specific issues which require consultation, the ACCAN CEO may form Expert Advisory Committees.

  • The Members Advisory Forum will focus across all the areas of ACCAN's activity and policy work.

  • The Disability Advisory Forum will address issues regarding accessibility and suitability of communications services and products for Australians living with a disability.

  • The Indigenous Advisory Forum focuses on Indigenous communications issues and suitability of communications services and products for Indigenous consumers.

  • The Small Business Advisory Forum will work to ensure that the voice of small business consumers is heard in the telecommunications industry.

Vince Humphries, Chairperson

Vince Humphries

Vince worked in communications regulation for over 30 years, most of that time with the Australian Communications and Media Authority (ACMA) and its predecessors. In his various roles, he dealt with most aspects of telecommunications regulation, together with regulation of online content, spam and telemarketing calls.

In the area of telecommunications regulation, Vince led the ACMA’s efforts to drive a stronger emphasis on telco compliance with consumer safeguards, develop a range of consumer safeguards specific to the NBN, introduce publication of regular reports on complaints received by telcos and on how telcos deal with financial hardship, and a range of initiatives focusing on consumers in vulnerable circumstances.
Vince drove the use of research commissioned by the ACMA and by major research organisations to inform the ACMA’s strategic priorities related to consumer protection. He also worked for 3½ years with the European Communications Office, based in Denmark, supporting the work of European communications regulators related to numbering, addressing and next generation networks.
Vince has a strong and long-standing interest in consumers having access to reliable and quality communications services, the protection of rights of consumers in vulnerable circumstances, and design of fit-for-purpose regulation.

Vince lives in regional Victoria and has lived experience of some of the challenges in having reliable access to quality communications services in regional areas.

 

Delia Rickard PSM, Deputy Chairperson

Delia RickardDelia has worked in consumer protection for 30 years, the last 10 or which were as the Deputy Chair of the ACCC. In that role she sat of the ACCC’s Communications and Enforcement committees, was a member of their Digital Platforms board as well as participating in multiple areas involving consumer protection. Her passions include stopping scams and creating a more equitable & sustainable society. She also previously worked senior roles at ASIC where one of her main focuses was financial capability. In 2011 she was awarded the Public Service Medal for ‘outstanding public service in the development of consumer protection for financial services’. She has also been awarded the SOCAP Lifetime Achievement award and in 2022 the Inaugural Australian Law Council’s Australian Consumer Rights award. Delia is currently involved with a range of not for profit organisations including the Australian Financial Complaints Authority; Super Consumers Australia; Good Shepherd’s financial inclusion action plans and the Jan Pentland foundation.

 


Keith Besgrove

Keith BesgroveKeith has extensive communications policy/regulatory qualifications after fifteen years as a senior manager in the Department of Communications (2000-2014). During that time, he was pivotal to ACCAN's establishment; to securing its initial funding; and in shepherding ACCAN through subsequent government, four-year reviews.

Keith has a very wide range of experience of issues relevant to ACCAN. Aside from his work on consumer and disability issues, he developed Australia's first cyber security strategies; over sighted the creation of auDA; crafted legislation to combat spam and internet gambling; established the Do Not Call Register; helped adopt broadband in healthcare and education; managed spectrum sales; and reviewed the TIO. He was responsible for regional and indigenous communications issues for seven years including the second Regional Telecommunications Independent Review Committee, and managed installation of satellite phones and wi-fi points of presence in remote indigenous communities.

Since leaving the Department in 2014, he has worked with many not-for-profit groups, including Financial Counseling Australia and spent 3 years as an advocate at Energy Consumers Australia. He is a Chair of the Funding Committee for Dragon Claw -- a web-based service for rheumatoid arthritis sufferers; a member of the board of an arts company, the CAD Factory; and a governing member of auDA. He is a vice-Chair of Internet Australia, and a member of the ACS’ Profession Advisory Board.

 

Bobbie Blackson

Bobby BlacksonBobbie is a longstanding member of the Australian Deaf community and has been involved in various paid and non-paid capacities across disability/not-for-profit/government/tertiary sectors spanning 40 years. This has included being the Chair of Deaf Australia, the Chair of Deaf Connect, a member of the Australian Disability Advisory Council as well as a number of state and local organisations. She is a life member and Emeritus Chair of Deaf Connect.

She was a co-founder of Deaflink which saw Australia’s first consumer-driven relay service eventually servicing all of Queensland. Deaflink merged with Deafness Resources Australia to form Australian Communication Exchange which provided the first National Relay Service.

Bobbie has witnessed and supported deaf and hard of hearing people face the challenges of dealing with various traditional and interactive media platforms. Communication technology is potentially an enabler, but also poses many new barriers.

Bobbie lives in rural SE Queensland and has experienced the challenges of adequate reliable communications services. Initially trained as a social worker, she has also gone on to be a Justice of the Peace (Qual), a civil marriage celebrant and is a member and Graduate of the Australian Institute of Company Directors.

Bobbie has lived experience of challenges of navigating life as a deaf person in a hearing focussed, and now voice-activated world.

  

Chris Dodds

Mr Chris Dodds - ACCAN Board memberChris has been involved in the Community Service Industry for over 40 years in both a paid and volunteer capacity. This has included work as a childcare worker in a Women's Refuge, Coordinator at a Neighbourhood Centre and teaching at both TAFE and University. He served on the Board of NCOSS for 14 years including four year (2002-6) as President. He also served on the Board of ACOSS for eight years including five years on the Executive.

Chris represents ACOSS on and is also Chairperson of Telstra's Low Income Measures Assessment Committee (LIMAC) which oversees $200 million of assistance provided by Telstra to low income customers each year.

 

Daniel Featherstone

Daniel FeatherstoneDaniel is a passionate advocate for equitable access to affordable and reliable communications services, with over 20 years of experience in media, communications, and digital inclusion, particularly in remote First Nations communities. Since 2021, Daniel has led the ‘Mapping the Digital Gap’ project at RMIT University, supporting the goal of First Nations digital equity by 2026. Daniel brings first-hand experience from regional Victoria and central Australia, where he managed Indigenous media organisations and initiated programs like inDigiMOB. A long-time supporter of ACCAN, Daniel contributes to policy submissions and advocacy efforts, and is eager to further support ACCAN’s mission on the Board.

 

David Havyatt

David Havyatt

David had a 35-year career in telecommunications that was structured in the reverse to many others. Post University he started as a clerk in old fashioned customer account teams, worked his way up to General Manager roles in Sales and Strategy, then morphed into a regulatory specialist before ending up in a Minister's office. Post his telco career he spent five years as Senior Economist at Energy Consumers Australia and after retiring spent the last three still focussed on energy consumer issues.

He brings to ACCAN extensive governance and regulatory experience. His regulatory experience has been primarily in industry, though he was particularly focussed on roles improving consumer experience. He served on the Boards of CommsAlliance, AMTA and the TIO as well as being Chair of the Board of Endeavour Credit Union and the Glen Street Theatre.

David prides himself on being a creative thinker who looks for the less obvious answers to “wicked” problems.

 

Dr Scott Hollier 

Dr Scott HollierDr Scott Hollier specialises in the field of digital accessibility and is the CEO and co-founder of the Centre For Accessibility Australia, a not-for-profit organisation dedicated to alleviating hardship caused by digital access issues. With a Ph.D. in Internet Studies and senior management experience across the not-for-profit, corporate and government sectors, Scott is an internationally-recognised researcher and speaker.

Scott’s other roles and achievements include Finalist for 2022 Australian of the Year, holds academic positions at Edith Cowan University and the University of South Australia, and is an Invited Expert for the W3C Accessible Platform Architectures Research Questions Task Force. In addition, Scott is legally blind and as such has both a professional and personal understanding of the importance of accessibility. 

 

Robert Morsillo

Robert MorsilloRobert brings over four decades of expertise in not-for-profit governance and extensive experience in telecommunications and consumer advocacy. Robert’s diverse educational background, which includes a BSc, an MA in Communications, and a focus on community development and public policy, uniquely positions him to contribute to ACCAN’s mission. He brings 40 years of experience in governance roles across various organizations, including Infoxchange, 28 years at Telstra in consumer affairs and digital inclusion, and 15 years in community work.

As a research fellow and PhD student at RMIT, specialising in digital social innovation, Robert is committed to fostering cross-sector collaboration to enhance communication access for vulnerable groups. Through his involvement with the ARC Centre of Excellence for Automated Decision-Making and Society, he aims to bring valuable insights into the social impacts of emerging technologies, ensuring ACCAN continues to advocate for those at risk of exclusion in our rapidly evolving digital landscape.

 

 

 

 

 

 

 

The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak communications consumer organisation representing individuals, small businesses and not-for-profit groups as consumers of communications products and services. ACCAN focuses on goods and services encompassed by the converged areas of telecommunications, broadcasting, the internet and online services, including both current and emerging technologies.

We aim to empower consumers to make good choices about products and services. As a peak body, ACCAN will represent the views of its broad and diverse membership base to policy makers, government and industry to get a better outcome for all communications consumers. Member groups include community legal centres, disability advocates, indigenous organisations, financial counsellors, regional organisations, farmers’ federations, parents groups, seniors organisations and other individual members.

The operation of ACCAN is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.

ACCAN administers a Grant Program as part of its funding agreement with the Commonwealth Department of Communications. The aims of the Program are to support consumer research and representation that is aligned with ACCAN’s strategic plan.

 

 

ACCAN acknowledges the need to actively promote equal access to all ACCAN events, consultations, submissions and other information. This reflects our principles of equal access and meaningful inclusion of people with disability. ACCAN strives to be a model in this field, for other not-for-profits, industry and government.

ACCAN endeavours to maintain its website in accordance with the WCAG 2.2AA guidelines and WCAG2.2AAA where possible. We welcome feedback on our content.

Accessibility Toolbox icon Our site contains an accesibility toolbox to change colour themes and resize text. The standard and inverted colour themes meet WCAG 2.2AAA contrast ratings.  Browsers also have their own text resizing capabilities outlined below.

Change your text size

If you would like to increase the size of text you see on this website we recommend you use your web browser to zoom into the sites pages making the text larger while preserving the layout of the page. Here's how to do this for the most popular browsers;

Firefox

First, at the top of the Firefox window on the menu bar, click the View menu, scroll to the Zoom sub-menu and use the zoom controls as required.

Zoom with keyboard

  • To increase the text size / zoom in, press and hold the "Ctrl" while pressing +.
  • To decrease the text size / zoom out, press and hold Ctrl while pressing -.
  • To reset your text size to default, press and hold Ctrl while pressing 0.


Mouse: If your mouse has a scroll wheel, press and hold Ctrl while scrolling up to decrease the text font size and down to increase it.

More about resizing in Firefox

Google Chrome

Open the "Customize and control Google Chrome" spanner icon (see image right). Use the Zoom controls to resize your text as required.

Zoom with keyboard

  • To increase the text size / zoom in, press and hold the "Ctrl" while pressing +.
  • To decrease the text size / zoom out, press and hold Ctrl while pressing -.
  • To reset your text size to default, press and hold Ctrl while pressing 0.


Mouse: If your mouse has a scroll wheel, press and hold Ctrl while scrolling up to decrease the text font size and down to increase it.

More about resizing in Chrome

 

Microsoft Edge / Internet Exporer 7+

Zoom with keyboard

  • To increase the text size / zoom in, press and hold the "Ctrl" while pressing +.
  • To decrease the text size / zoom out, press and hold Ctrl while pressing -.
  • To reset your text size to default, press and hold Ctrl while pressing 0.

In Internet Explorer 8 simply use the Magnifying glass in the bottom right corner of your browser frame.

More about resizing in Internet Explorer 8

More about resizing in Internet Explorer 7

Internet Explorer 6

To adjust the text size:

    1. Select menu item View > Text Size
    2. Click on the desired size. (The dot indicates the one currently selected.)

 

Banner image for ACCAN Events picturing ACCAN CEO and industry representatives taking part in a consultative forum.

 

As part of our commitment to community and industry consultation, ACCAN runs a number of events each year.  Our current and upcoming events can be found on this page.  ACCAN encourages its Members to profile their communications events through our website.

If you would like any further information regarding our events, or to include your event on our site, please contact us.

You can see the speakers' presentations from the ACCANect 2018: Confidence in the connected world on the conference event page.  If you are looking for information regarding past events it can be found in the events archive.

 



A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

2508+ Disconnected

Description: Link to website

Able Australia

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Acceleon

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AccessPlus WA Deaf

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Achieve Australia

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ACT Council of Social Services Inc.

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Adult Learning Australia

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Association of Independent Retirees

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Australian Council of Social Service

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Australian Federation of Deaf Societies

Link to website

Australian Federation of Disability Organisations

Link to website

Australian Privacy Foundation

Link to website

Australian Regional Business Development Specialists

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Australian Seniors Computer Clubs Association

Link to website

Australian Smart Communities Association

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Better Hearing Australia

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Better Internet for Regional, Rural and Remote Australia (BIRRR)

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Blind Citizens Australia

Link to website

Broadband for the Bush

Link to website

CARE Inc

Link to website

Central Land Council

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Centre for Appropriate Technology

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Centre for Inclusive Design

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Centre for Indigenous Technology, Information & Engineering Solutions

Link to website

CHOICE

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Collective of Self Help Groups

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Combined Pensioners and Superannuants Association of NSW

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Combined Pensioners and Superannuants Association of Victoria

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Communications Rights Australia

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Community Broadcasting Association of Australia

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Community Legal Centres NSW

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Consumer Action Law Centre

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Consumer Credit Legal Service WA

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Consumer Policy Research Centre

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Consumers' Association of South Australia

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Consumers' Federation of Australia

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Cotton Australia

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Council of Small Business Organisations of Australia

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Council on the Ageing Australia

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Council on the Ageing Western Australia

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Country Women's Association of Australia

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Deaf Australia

Link to website

Deafblind Australia

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Deaf Children Australia

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Deaf NT

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Deaf Society of NSW

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Deafness Forum of Australia

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Desert Knowledge Australia

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Differently Abled People Association Inc.

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Digital Tasmania

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Electronic Frontiers Australia

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Ethnic Communities Council of WA

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Expression Australia

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Family Drug Support

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Federation of Ethnic Communities Councils of Australia

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Financial Counsellors Association of Queensland

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Financial Counsellors Association of Western Australia

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Financial Counselling Australia

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Financial Counselling Victoria

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Financial Rights Legal Centre NSW

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First Nations Media Australia

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Westjustice (Footscray Community Legal Centre)

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Health Consumers of Rural & Remote Australia

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Hitnet

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HK Training & Consultancy P/L

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IDEAS NSW - Information on Disability & Education Awareness Services

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IEEE Society for the Social Implications of Technology (SSIT) – Australia Chapter

Link to website 

Illawarra Legal Centre

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Indigenous Consumer Assistance Network

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Infoxchange

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Inner Sydney Regional Council for Social Development

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Internet Australia (formerly Internet Society of Australia)

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Isolated Children's and Parents Association Australia

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Isolated Children's and Parents Association QLD

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Isolated Children's Parents' Association NT 

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Isolated Children's Parents' Association NSW

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Isolated Children's Parents' Association WA

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itControl

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Kingsford Legal Centre

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Leep NGO Inc Link to website

Macarthur Legal Centre

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National Association of Community Legal Centres

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National Children's and Youth Law Centre

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National Council of Women of Australia

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National Ethnic Disability Alliance

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National Farmers Federation

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NSW Farmers Association

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People with Disabilities WA

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People with Disability Australia Inc

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Physical Disability Australia

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Physical Disability Council of NSW

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Public Interest Advocacy Centre

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Queensland Consumers Association

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Queensland Council of Social Service

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Redfern Legal Centre

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South Australian Financial Counsellors Association

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Tasmanians with Disabilities Inc.

Link to website

Tenants Queensland Inc.

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The Benevolent Society

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Think + DO Tank Foundation Limited

Link to website

Uniting Care Wesley Bowden

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Vision Australia Limited

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Westwood Spice

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Women's Legal Services Australia

Link to website

Women's Legal Services NSW

Link to website

Women with Disabilities Australia

Link to website

Youth Affairs Network of Queensland

Link to website

 

 

 

The purpose of the Members Advisory Forum (MAF) is to discuss the most important issues from the perspective of ACCAN's members and the people they represent, with a view to incorporating these into ACCAN's work priorities.