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Details: Standing Advisory Forums

The purpose of the Disability Advisory Forum (DAF) is to discuss the most important telecommunications consumer issues from the perspective of key representative in the disability sector, with a view to incorporating these into ACCAN's work priorities.

The function of the Disability Advisory Forum is to:

1. Introduction

ACCAN was formed as a peak body for consumers and consumer organisations on communications issues, including telecommunications and the internet. ACCAN has a central role in advocacy, research, training, consultation, the provision of policy advice and consumer education. One specific function of ACCAN is to administer the distribution of funding previously allocated by the Department of Broadband, Communications and the Digital Economy (section 593 grants).

Individuals and organisations joining ACCAN retain their identity and are able to advocate on their own or their members’ behalf. ACCAN is an important forum in which consumer concerns and views can be debated and shared and, as much as possible, resolved.

The overarching objective guiding ACCAN is to ensure that communications are available, accessible and affordable for all Australians.

The ACCAN constitution was created in 2008 and was last amended in 2023.

2023-24 Annual Report

CEO Report, Carol Bennett

I am pleased to present ACCAN’s Annual Report for 2023-24.

When I commenced as CEO of ACCAN in early July this year, my focus was on contributing to the national effort to improve access, affordability and functionality of communications for all Australians. No small task, but I am pleased to say ACCAN has continued its outstanding work in support of equitable access to fundamental services that enable Australians to build and sustain social connections, work productivity, health and safety. It’s hard to imagine a more important area when it comes to improving quality of life for consumers.

Through our Reconciliation Action Plan (RAP), ACCAN aims to:

build and maintain positive relationships and partnerships with Aboriginal and Torres Strait Islander peoples and communities;
ensure Aboriginal and Torres Strait Islander members and/or employees of ACCAN are valued for their unique perspectives and experiences;
support story telling as a culturally important form of communication for Aboriginal and Torres Strait Islander peoples;
assist in reducing the digital divide for Aboriginal and Torres Strait Islander peoples;
demonstrate culturally safe engagement with Aboriginal and Torres Strait Islander communities.

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