Key Dates

2024 round now closed.

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or phone 02 9288 4000

The primary focus of this submission is based on the interests of subscription television viewers with disability.

ACCAN has made a submission to the ACCC consultation on the NBN Co-Optus agreement. We argue that marketing restrictions in the agreement are undesirable and that existing laws against misleading and deceptive conduct are sufficient.

ACCAN has provided its comment in response to the Communication Alliance's release of the Draft Telecommunications Consumer Protection (TCP) Code.

ACCAN's submission to the Government's review of Telstra retail price controls says it is too early in the NBN rollout to remove regulation on prices charged for basics like phone calls. 

ACCAN has recommended that the ACMA work towards a system that automatically provides location information to Emergency Service Operators when consumers call from a landline, mobile or VoIP phone.

In our submission to this Inquiry into Privacy Amendment (Enhancing Privacy Protection) Bill 2012, ACCAN has raised a number of concerns regarding credit reporting arrangements, relay services and cross-border disclosure arrangements.

This submission focuses on the consumer interests related to the technical evolution of digital terrestrial television broadcasting. This includes ensuring that all Australia’s free-to-air (FTA) television broadcasters are able to provide the accessibility features Australians need in order to benefit from digital television.

New research demonstrates that the Australian Communications and Media Authority's plan to make mobile calls to freephone (1800) numbers free and local rate (13/1300) numbers cost 22 cents is in the best interest of consumers.

In establishing ACCAN in 2009, the government committed to conduct a performance review after two years of operation. ACCAN welcomes this Mid-Term Review as it provides a valuable opportunity to examine and improve on the important representation, advocacy, research and grants work we undertake.
 

In this submission to the Senate Legal and Constitutional Affairs Committee Inquiry into the Privacy Amendment (Enhancing Privacy Protection) Bill 2012, ACCAN comments on some aspects of the Credit Reporting Schedule and makes recommendations regarding how privacy matters should be handled. 

On 18 November 2011, the Parliamentary Secretary for Immigration and Multicultural Affairs, Senator the Hon Kate Lundy, announced the establishment of an independent panel of eminent community leaders to conduct an inquiry into Australian Government services to ensure they are responsive to the needs of Australians from culturally and linguistically diverse backgrounds.

ACCAN's submission focuses on the need to include access to interpreting services for people with disability and people who are Deaf, and also encourages the Australian Government to make information accessible to Deaf people by providing online Auslan translations. 

A submission by ACCAN to the Australian Communications and Media Authority regarding the Telecommunications (Emergency Call Service) Amendment Determination (2009).

ACCAN believes that, by mandating the provision of location information for emergency calls from mobile phones, the Amendment is likely to result in better outcomes for the many people in Australia who use a mobile phone to make emergency calls.