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The Australian Communications Consumer Action Network today called for new legislation that would mandate minimum standards around accessibility for content and communications services, which is necessary to ensure no Australians are excluded from the digital age.
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Watch our YouTube videos featuring some of Australia’s best-known disability advocates talking about the technologies and apps that have changed their lives as well as their daily frustrations of dealing with websites and apps that haven’t been made accessible to people with disability.
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The following information is for the Disability Equipment Programs offered by Telcos.
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Relevant legislation
Australian Communications and Media Authority (ACMA) is the Australian telecommunications regulator overseeing among other things:
- The Telecommunications Act 1997
- the Telecommunications (Consumer Protection and Service Standards) Act 1999
- The Telecommunications (Equipment for the Disabled) Regulations 1998
People with disabilities have the right to access voice telephony, or an equivalent, under the Universal Service Obligation (USO).
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ACCAN has welcomed the Australian Law Reform Commission (ALRC) proposal for a Fair Use exception to copyright. We also point out some potential concerns with the ALRC Discussion Paper.
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Major Australian consumer advocacy organisations have launched a campaign to “kill CAPTCHA”, the annoying and discriminatory tests used by websites to prove users are human.
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ACCAN and Telstra's M-Enabling Australasia 2013 conference, being held on 14-15 August in Sydney, will feature a technology showcase where you'll be able to get your hands on an array of accessible products including an indoor mapping app for the blind and the SOS Mobile Watch for the elderly.
Read more: Get hands-on at M-Enabling Australasia 2013
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The backlash by industry groups against long-overdue data breach reporting laws would be worrying if it wasn’t so predictable.
Read more: Data breach law essential to protect individuals
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The Australian Communications Consumer Action Network (ACCAN) has urged both sides of federal politics to commit to a whole-of-government accessible IT procurement policy, which has been recommended in the final report of the IT pricing inquiry.
Read more: ‘Australia Tax’ on IT hits people with disability hardest
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There's no doubt communications are essential to our daily lives but with technology moving fast, sometimes it's hard to keep up!
We produce a range of tip sheets that provide simple tips and tricks to help with a range of common telecommunications issues.
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- 4 quick tips on checking your phone bill to save you money
- About the National Relay Service
- Avoiding phone and internet scams
- Can't get a problem fixed?
- Can’t afford to pay your bill?
- Creating strong, safe passwords
- Ending or changing a contract
- Hidden costs in free apps
- How to avoid 13 number bill shock
- How to avoid 1800 number call charges on mobiles
- How to avoid directory assistance call charges
- How to avoid smartphone bill shock
- How to choose a pre-paid calling card
- How to choose an internet service provider (ISP)
- How to get the best internet available
- How to make a complaint that gets heard
- How to make a complaint that gets heard - Easy English
- How to use less data on your smartphone
- Internet scams: how to protect yourself
- Introduction to Social Networking
- Mobile and broadband everyday money saving tips
- Mobile data: what you need to know
- My home broadband is slow or unreliable
- My mobile handset isn't working
- NBN switch-over tip sheet
- Poor mobile reception: what can you do?
- Privacy complaints: who can you turn to?
- Problem with customer service?
- Questions to ask before signing a phone contract
- Received an unexpectedly high bill
- Securing your home or office Wi-Fi
- Sociability: social media for people with a disability
- Travelling overseas with a mobile phone
- VOIP: ways to save on home phone bill
- Your rights: captions on television
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Google will be holding an interactive seniors workshop at ACCAN and Telstra's upcoming M-Enabling Australasia 2013 conference, being held on 14-15 August in Sydney. This is the perfect opportunity for seniors of all technical abilities to ask Google volunteers some questions and learn plenty of valuable new skills.
Read more: "Getting online with Google" workshop
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