ACCAN has made a submission to the Australian Competition and Consumer Commission (ACCC) Fixed Services Review (FSR) 2013. The review asked whether access should continue to be 'declared' to Telstra's copper wire services. 'Declaring' a service allows competitors to Telstra, like iiNet, to access the Telstra copper network at the wholesale level and sell those services at retail.

The Australian Communications and Media Authority has taken action against two pre-paid calling card providers for failing to provide key information to consumers about their products.

With less than two weeks until the 2013 Federal Election, there's still a lot of confusion among the general public regarding the National Broadband Network (NBN), one of the biggest election issues. ACCAN has compared both parties' NBN policies, including what the Greens think, as we want all consumers to have a clearer idea of what the competing NBN policies will offer them.

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ACCAN has made a submission to the Australian Communications and Media Authority's (ACMA) review of the quality of service standards for telephone services. Quality of service standards ensure that when you make a call, you and the recipient can hear each other clearly enough, without problems like excess line noise, echo, or delay. An existing industry code (C519:2004) sets out levels of quality that standard telephone services have to meet.

We've been advocating for available, accessible and affordable communications in the lead up to the September election, discussing our current policy priority wish list with politicians from all major parties:

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Royal Melbourne Institute for Technology (RMIT)

Grant round: 2013

The presentations and transcripts of all M-Enabling Australasia 2013 sessions are now available. M-Enabling Australasia 2013, held on 14-15 August 2013, brought together the who's who of disability advocacy, policy makers, manufacturers, developers, service providers and consumers to discuss how to make technology more accessible for people with disability and older consumers.

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The Australian Human Rights Commission and the Australian Communications Consumer Action Network are delighted to announce a new accessible app challenge, Apps For All.