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Download: The Bottom Line - Summer 2012 [Adobe Acrobat PDF - 4.08 MB]
Download: The Bottom Line - Summer 2012 [Word Document - 70 KB]
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Download: The Privacy Issue - Winter 2012 [Adobe Acrobat PDF - 4.34 MB]
Download: The Privacy Issue - Winter 2012 [Word 2007 Document - 38.34 KB]
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Download: Access All Areas - Autumn 2012 [Adobe Acrobat PDF - 3.08 MB]
Download: Access All Areas - Autumn 2012 [Word 2007 Document - 35.48 KB]
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Download: Regional, Rural, Remote - Summer 2012 [Adobe Acrobat PDF - 3.73 MB]
Download: Regional, Rural, Remote - Summer 2012 [Word 2007 Document - 45.1 KB]
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Download: Our Broadband Future - Spring 2011 [Adobe Acrobat PDF - 4.05 MB]
Download: Our Broadband Future - Spring 2011 [Word Document - 75.5 KB]
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Download: The Numbers Game - Winter 2011 [Adobe Acrobat PDF - 2.06 MB]
Download: The Numbers Game - Winter 2011 [Word Document - 78 KB]
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Telecommunications consumer group ACCAN is today revealing the best and worst pre-paid calling cards to use to phone friends and family overseas this Christmas after a mystery shopping test it conducted found significant problems with 40% of cards.
Read more: Pre-paid calling card confusion: the best and worst ways to phone home this Xmas
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How to choose a pre-paid calling card55.5 KB
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How to choose a pre-paid calling card300.88 KB
Pre-paid calling cards can be a cheap way to make international calls and many offer good value for money. But, be warned, there are also many cards you should avoid buying because of hidden fees and charges.
Read more: How to choose a pre-paid calling card
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This collaborative report, prepared by Blind Citizens Australia, Vision Australia, ACCAN and Media Access Australia, aims to highlight the consumer experience of the audio description (AD) technical trial on ABC TV to help inform Government’s thinking regarding the introduction of a permanent AD service.
Read more: Blindness Sector Report on the 2012 ABC Audio Description Trial
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Cloud computing has the potential to transform the way individual consumers and small businesses store and use data, potentially saving time, money and effort. However, cloud computing involves risks for consumers that must be carefully managed.
Read more: What is cloud computing?
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In late November ACCAN’s Indigenous policy officer, Michael Charlton, took part in a fieldtrip to central Australia as part of the ongoing Home Internet for Remote Indigenous Communities project.
Read more: Internet in remote Indigenous communities
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Government agencies, telcos, banks and finance companies all collect information from customers in order to identify them. This means that an individual’s personal identity information is kept separately on file by each agency. From a consumer perspective, it means that each time we open an account with, for example, a bank or a telco who we haven’t done business with before, we have to undergo an identity check to prove that we are who we say we are.