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ACCAN Magazine - Issue 32 Winter 201911.65 MB
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ACCAN Magazine Issue 32 - Winter 2019 - Accessible Version50.56 KB
Sky Muster and Sky Muster Plus (or nbn’s Satellite Services) provide fast broadband coverage to around 430,000 homes and small businesses across regional, rural and remote Australia and its islands.
The 3rd edition of this extensive, easy to understand guide is now available for download in PDF and Word formats.
It covers topics such as:
Read more: Satellite - Sky Muster Guide 3rd Edition
Write comment (0 Comments)If you are Deaf, or have a hearing impairment or speech impairment, please contact us on 02 9288 4000 through your preferred National Relay Service call number or access point. For more information about the National Relay Service visit the National Relay Service website.
If you want to call us and need an interpreter, please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone ACCAN on 02 9288 4000.
New research from the Australian Communications Consumer Action Network (ACCAN) has revealed that almost three in four Australians agree that it needs to be easier to make a complaint and to get their issues resolved when dealing with digital platforms such as Facebook, WhatsApp, eBay, and Service NSW.
A nationally representative survey of 1,000 Australians conducted by the peak body for communications consumers using Ipsos’ Digital Omnibus online survey found that 74% of respondents think that it needs to be easier for people to make a complaint, and 78% think that it needs to be easier for people to get their issues resolved on digital platforms. Digital platforms were defined as websites and apps such as social media, Government online services, job search sites, dating apps, messaging apps and online marketplaces. ACCAN’s polling also shows that 60% of Australians feel there’s not much they can do when something goes wrong online.
Read more: Digital Platforms and the Consumer Experience in Australia
Cybercriminals and scammers may defraud you and your customers if they can access personal details. Below are common cybersecurity solutions used by small business owners, and information on what to do if your website is breached.
Read more: Avoiding Website Security Breaches and Other Cybersecurity Tips
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The Australian Communications Consumer Action Network (ACCAN) was delighted to hold the 2nd Annual Sue Salthouse Memorial Lecture online at 4:00 pm on Thursday 1st December 2022.
Desktop computers - Victoria
ACCAN has today released our Independent Plan Comparison Tool (IPCT) Policy Position. Developed in consultation with consumers and other stakeholders, this position outlines the rationale for an IPCT for the telecommunications sector.
The IPCT should:
Deaf Australia
Since publication of the ‘What Standards?’ Auslan translation guidelines in 2015, the NDIS and pandemic have significantly reshaped Auslan user needs. This project will evaluate and update these guidelines by reviewing current usage and compliance across Australia, improving guidelines for Deafblind consumers, and incorporating emerging Auslan-first products, often viewed as a better alternative to translations. Ultimately, the findings will provide Auslan translation guidelines for current and foreseeable requirements, deeper consideration of Deafblind needs, and an understanding of when Auslan-first products should be produced instead of Auslan translations.