Len has been a lifelong champion of people with disabilities, particularly for the deaf and hard of hearing. He brought that commitment to the early days of the Consumers’ Telecommunications Network (CTN) and then to ACCAN. He has served on the CTN and ACCAN Board in many capacities including as Deputy Chair, Treasurer and member of the Finance and Audit Committee and Performance Committee. He has been a member of the ACCAN Independent Grants Panel since 2020.
He has brought his unique blend of knowledge and experience in communications and information technology to his involvement in ACCAN, with his portfolio of responsibilities including disability access, emergency services and emerging technologies.
Australians deserve communications and digital services that are affordable, reliable, and deliver on their promises. Rising costs, a lack of transparency, and inadequate consumer protections are leaving many behind. We're campaigning for a fairer communications market, where everyone can afford to stay connected and digital platforms are held accountable. It's time for real action to ensure access to essential communication services isn't a privilege, but a right.
Read more: A fairer future for communications
Write comment (0 Comments)ACCAN, the national peak body representing communications consumers, is deeply concerned about allegations levelled at Telstra today by rival telco TPG Telecom.
Read more: Misleading and deceptive marketing from Telco – can we trust them?
ACCAN recently submitted to Communications Alliance’s scheduled review of G596:2013 Communication Support for Emergency Response Industry Guideline (the Guideline).
Learning how to use and monitor your download usage effectively is the best protection against high bills. This ACCAN Consumer Meeting will provide information about how to avoid bill shock as well as assistance for case workers advising consumers about how to get redress for any complaints related to download bill shock.
Read more: Consumer Meeting: Bill Shock and Data Downloading
Download: Broadband Continuity Plan74 KB
Download: Broadband Continuity Plan252.67 KB
Your broadband service can be a critical business asset. If your broadband service failed, could your business continue to operate effectively?
To minimise the risk you are advised to:
a) Perform a risk assessment for your business use of broadband
b) Obtain the most resilient broadband service that you can afford – to match the level of risk.
c) Write an action plan of what you would do if you broadband failed (outage)
Read more: Broadband Continuity Plan
Write comment (0 Comments)This is a resources page.
The government should adopt ICT equipment and software procurement practices that ensure people with disability can use them.