The summary below outlines ACCAN's activities from 1 March – 31 May 2021.
The summary below outlines ACCAN's activities from 1 December 2020 – 28 February 2021.
The summary below outlines ACCAN's activities from 1 September – 30 November 2020.
National Reconciliation Week (NRW) is a time for all Australians to learn about our shared histories, cultures, and achievements, and to explore how each of us can contribute to achieving reconciliation in Australia.
Every year workplaces, schools, early learning services, community groups, reconciliation groups, and people right across the country host a whole range of activities. ACCAN employees, who for the most part work remotely, were encouraged to visit or research a site of significance in their local area and report their discoveries.
You can download some of the ACCAN employee reports below:
Arcadia, Magnetic Island - Wayne H13.01 KB
Berry Island Reserve - Yuriko H2.43 MB
Cooks River Strathfield - Elise A4.55 MB
Dharawal National Park - Kate E15.09 KB
Ellesmere Camp - Laetitia K1.3 MB
Grotto Point Engravings - James OB477.4 KB
Jibbon Aboriginal Rock Engravings - Kelly L351.41 KB
Kurrajong of Dharug - Tanya K1.8 MB
Lake Bummiera - Amelia R62.14 KB
Rock Shelter at Undercliffe Earlwood - Elie A55.5 KB
Terrey Hills petroglyphs - Andrew W534.6 KB
Ticehurst Park - Richard V1.24 MB
1. Introduction
ACCAN was formed as a peak body for consumers and consumer organisations on communications issues, including telecommunications and the internet. ACCAN has a central role in advocacy, research, training, consultation, the provision of policy advice and consumer education. One specific function of ACCAN is to administer the distribution of funding previously allocated by the Department of Broadband, Communications and the Digital Economy (section 593 grants).
Individuals and organisations joining ACCAN retain their identity and are able to advocate on their own or their members’ behalf. ACCAN is an important forum in which consumer concerns and views can be debated and shared and, as much as possible, resolved.
The overarching objective guiding ACCAN is to ensure that communications are available, accessible and affordable for all Australians.
The ACCAN constitution was created in 2008 and was last amended in 2023.
The purpose of the Members Advisory Forum (MAF) is to discuss the most important issues from the perspective of ACCAN's members and the people they represent, with a view to incorporating these into ACCAN's work priorities.
The purpose of the Disability Advisory Forum (DAF) is to discuss the most important telecommunications consumer issues from the perspective of key representative in the disability sector, with a view to incorporating these into ACCAN's work priorities.
The function of the Disability Advisory Forum is to:
The Strategic Plan provides insights into ACCAN’s mission, values and strategic goals. The plan will direct the organisation’s work for the next three (3) years and sets out how ACCAN will achieve its vision of trusted, accessible, inclusive, affordable and available communications and digital services for all Australians.
Download: 
ACCAN Strategic Plan 2025-2027252.61 KB
Download: ACCAN Strategic Plan 2025-202784.17 KB
For general enquiries email:
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For membership enquiries email:
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For executive meeting requests please email:
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For grants scheme enquiries email:
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