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ACCAN recently commented on the Australian Competition and Consumer Commission’s March 2024 report on data brokers issues paper. The report is the most recent investigation by the regulator as part of the Digital Platform Services Inquiry.

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The Australian Communications Consumer Action Network (ACCAN) recently commented on phase two of the Australian Bureau of Statistics (ABS) 2026 Census topic consultation. ACCAN is disappointed by the ABS’ decision not to proceed with the topic of ‘internet access and use, including digital literacy’. 

ACCAN believes the collection of national data on household internet access, use and digital literacy is critical towards understanding how Australian households get and stay connected online. It is also critical for addressing barriers to digital inclusion for First Nations communities and people with disability.

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ACCAN recently submitted to the Australian Communication and Media Authority’s (ACMA) consultation on the Proposed approach to expiring spectrum licenses. ACCAN’s submission supports the ACMA’s proposed 4-stage process for considering renewals of expired spectrum licenses (ESL).

Additionally, our submission supports:

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ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department) on the Request for Information (RFI) – National Audit of Mobile Coverage. In addition to ACCAN’s comments on the RFI Response Form, we further recommended that the Department:

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ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department) on the Peri-Urban Mobile Program (PUMP) Round 2 draft guidelines. ACCAN's submission recommended that the Department should:

  • Amend clause 3.4.3 to make it mandatory to recognise the in-kind funding co-contributions of third parties.
  • Promote a data-driven approach to site selection through service reliability.

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ACCAN recently responded to the Digital Transformation Agency’s (DTA) Initial Data and Digital Government Strategy (the strategy). Our submission to this consultation included a range of recommendations which supported increasing the digital inclusion of Australians. These included:

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ACCAN recently responded to the Australian Competition and Consumer Commission’s (ACCC) public inquiry into the declaration of the domestic transmission capacity service, fixed line services and domestic mobile terminating access service discussion paper (the discussion paper).

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ACCAN recently submitted to Communications Alliance’s scheduled review on C564:2020 Mobile Phone Base Station Deployment Industry Code.

ACCAN endorses the Code as drafted and supports reconfirming the Code, which sets out the technical procedures for involving communities in the planning, installing, and operation of mobile phone base stations.

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ACCAN recently made a submission to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts’ 2022 Review of the Disability Standards for Accessible Public Transport 2002 (the Transport Standards). This submission was developed in consultation with our members, including Deafness Forum of Australia and Blind Citizens Australia (BCA).

Additionally, ACCAN supported the recommendations made in BCA’s submission to the review of the Transport Standards. 

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ACCAN recently submitted our comments on the draft grant opportunity guidelines for Rounds 1 and 2 of the Telecommunications Disaster Resilience Innovation program.

ACCAN supports programs that mitigate the impact of natural disasters by strengthening the resilience of telecommunications facilities throughout Australia. In ACCAN’s view, the guidelines provide sound guidance to facilitate grant opportunities that improve the preparedness of Australia’s telecommunications networks against rising climate risks.

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ACCAN recently provided comment on further pricing documents regarding the Variation to the NBN Co Special Access Undertaking Draft Decision consultation to the Australian Competition and Consumer Commission (ACCC).

ACCAN’s submission details our first assessment of the further documentation provided by NBN Co. In our view the additional material does not adequately address the concerns raised by ACCAN in our previous submissions. With respect to the further documentation provided by NBN Co. We consider that:

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ACCAN recently submitted to the Senate Environment and Communications Reference Committee’s Inquiry into greenwashing. Greenwashing is where a business or organisation misleads consumers about their products or services as being in some way environmentally friendly.

ACCAN supports RSPs establishing practices to decrease their environmental impact and sharing those practices with consumers. However, consumers should have confidence that the RSPs they choose for their sustainability claims are substantiating those claims. In response to greenwashing in the telecommunications market ACCAN recommends:

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