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National Ethnic Disability Alliance (NEDA)
Grant round: 2010
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On Thursday 6 May, the Australian Government released the long awaited report known as the National Broadband Network (NBN) Implementation Study.
Please go to the DBCDE website for a copy of the NBN Implementation Study.
Read more: NBN Implementation Study
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ACCAN is pleased to announce its Board of Directors for 2010-2011. In accordance with the ACCAN Constitution the ACCAN Board (the Board) will consist of nine (9) elected Directors.
Read more: ACCAN Board for 2010-11
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Join us for ACCAN's first Research Linkage Forum where we will showcase the diverse projects we are engaging in to drive our work and to build a consumer-centric base of evidence.
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Peak consumer advocacy group ACCAN says the woeful state of the telecommunications industry, with its sky-high customer service and complaint handling problems, could be greatly improved if regulators and government put consumer rights at the centre of communications policy.
Read more: Australia needs smart regulation for its digital future
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The purpose of the Disability Advisory Forum (DAF) is to discuss the most important telecommunications consumer issues from the perspective of key representative in the disability sector, with a view to incorporating these into ACCAN's work priorities.
The function of the Disability Advisory Forum is to:
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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The Australian Communications Consumer Action Network (ACCAN) says it is extremely concerned that a major Telstra mail-out bungle has resulted in a breach of privacy of some 220,000 customers including 23,500 silent-line customers and is calling on the Office of the Privacy Commissioner (OPC) to commence a major investigation into the issue.
Read more: Major Telstra privacy breach affects 220,000 customers - the OPC must act
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At some time in the near future you’re likely to use a ‘1800’ or ‘13’ telephone service to make a complaint, access essential financial or legal advice or just order a pizza. ACCAN has launched a campaign to ensure you're able to access these numbers.
Read more: Join us in the crusade! ACCAN's free call campaign
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The board of the Australian Communications Consumer Action Network (ACCAN) is pleased to announce the appointment of Teresa Corbin as the peak communications’ body new Chief Executive. Ms Corbin is currently Acting CEO at ACCAN and will move immediately into the new role.
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Cyberspace Law and Policy Centre, University of New South Wales
Grant round: 2010
Read more: Communications Privacy Complaints: In Search of the Right Path
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A new report into communications-related privacy complaints has found there are vast differences in complaint resolution times, remedies and compensation available to consumers, depending on which of the three statutory bodies you lodge a complaint with.