- Details
Samsung Galaxy J2 Pro
Type of device: Mobile
This device may be used with Wi-Fi or a data plan to access the internet.
This device has a touchscreen.
Accessibility Features:
- Cognition:
- Voice Notes
- Simplify Display
- GPS Capability
- Copy and Paste
- Simple Instructions
- Photo Associated Telephone Book
- Assistance Instructions
- Simple Reminders
- No Screen Timeout
- Hearing:
- Supports Closed Captioning for Web Video or Streaming
- Front Facing Camera
- Adjustable Maximum Volume Control
- Two-way Video Communications
- Visual Alerts - Electronic Message
- Ringer Volume Adjustable
- Messaging Options - Text Messaging/SMS
- Visual indicators on Display - Network
- Visual Alerts - Incoming Calls
- Device Coupling - Bluetooth/WLAN
- Vision:
- Screen Reader
- Screen Magnifier
- High Contrast Mode
- Display Characteristics - Colour Differentiation
- Display Characteristics - Adjustable Brightness Control
- Voiced Menus
- Adjustable Font - Size
- Adjustable Font - Style
- Audible Cues - Battery
- Standard Number Key Layout
- Speech:
- SMS Personalisation and Reuse
- Messaging Options - Predictive Text
- Messaging Options - MMS
- Messaging Options - IM
- Messaging Options - Email
- Messaging Options - Text Messaging/SMS
- Physical:
- Stylus or Prosthetic Device support
- Voice Recognition for Accessing Features
- Voice Recognition for Dialling
- Automatic Answer
- Flat Back for Table Top Operation
- Device Coupling - Bluetooth/WLAN
- Predictive Text Input
- Speaker-phone capable
- Easy to Press Keys
- Headset - plug connected
More information is available on:
Samsung Galaxy J2 Pro PDF User Guide
dev139
- Details
Olitech Easy Mate +
Type of device: Mobile Phone
This device may not be used to access the internet
This device does not have a touchscreen
Accessibility Features:
- Cognition:
- Voice Notes
- Simple Instructions
- Simple Reminders
- Hearing:
- Visual Alerts - Electronic Message
- Ringer Volume Adjustable
- Hearing Aid T-coil Coupling
- Messaging Options - Text Messaging/SMS
- Visual indicators on Display - Network
- Visual Alerts - Incoming Calls
- Vision:
- Screen Magnifier
- Standard Number Key Layout
- Tactile Key Marker - '5'
- Talking Keys
- Speech:
- SMS Personalisation and Reuse
- Messaging Options - MMS
- Messaging Options - Text Messaging/SMS
- Physical:
- Automatic Redial
- Guarded/Recessed Keys
- Easy to Press Keys
- Lanyard Pin for key ring or Lanyard Strap
- Headset - plug connected
- Cradle charger
More information is available on:
Olitech Easy Mate+ PDF User Manual
Olitech You Tube videos
dev090
- Details
ACCAN CEO Teresa Corbin recently spoke at the CommsDay Summit, a telecommunications industry event attended by regulators, consumer groups, telco executives and government representatives. Ms Corbin spoke about the inadequacies of the TCP Code in protecting consumers, how Australians with disability are being underserved by the telcos when it comes to their right to appropriate and independent information, and initial outcomes from ACCAN's work highlighting the need for affordable broadband across the country.
Her speech is available below.
Read more: ACCAN CEO Teresa Corbin addresses CommsDay Summit
Write comment (0 Comments)- Details
The summary below outlines ACCAN's activities from 1 December 2018 – 28 February 2019.
- Details
Download: 
Universal Service Obligation (USO) tip sheet23.95 KB
Download: 
Universal Service Obligation (USO) tip sheet2.63 MB
What is the telco Universal Service Obligation (USO)?
It means that you have the right to a standard fixed landline phone service provided by Telstra, regardless of where you live or work.
Read more: Universal Service Obligation (USO)
Write comment (0 Comments)- Details
Have you ever gone into a telecommunications store with a plan of what you wanted, but came out with something different? Something more expensive?
ACCAN often hears stories of consumers who were sold more expensive plans or products than they had planned for and sometimes, more than they can afford. This results in difficulties keeping up with payments, and kicks off a spiral of financial problems with lasting consequences. Cases of mis-selling have been widely reported in the media recently1, and continue to occur. In February 2019, poor sales practices leading to customer debt was identified by the Telecommunications Industry Ombudsman as a systemic issue in complaints2.
Read more: Are You Being Sold? - A spotlight on telco sales commissions and targets
Write comment (0 Comments)- Details
A new report released today by Australia’s peak communications consumer organisation, the Australian Communications Consumer Action Network (ACCAN), shows that telco customer service representatives are being encouraged to focus on selling over service, potentially exposing consumers to questionable selling practices.- Details
A new report released today by Australia’s peak communications consumer organisation, the Australian Communications Consumer Action Network (ACCAN), shows that telco customer service representatives are being encouraged to focus on selling over service, potentially exposing consumers to questionable selling practices.
The Spotlight on Telco Commissions and Targets exploratory report was commissioned following a number of troubling stories that ACCAN had received from consumers who were sold plans or products that were more expensive than they had expected or that were beyond their means.
Read more: ACCAN shines a light on telco sales practices in new report
- Details
The Australian Communications Consumer Action Network (ACCAN) has welcomed action by the Australian Communications Media Authority (ACMA) against Telstra, Optus and Vodafone who neglected their responsibility to provide people with disability with information about products and services that may meet their needs.
The ACMA’s formal warning comes five years after ACCAN first identified that these telcos were failing to provide appropriate information to people with disability during a mystery shopping research project. The consumer group engaged with Telstra, Optus and Vodafone to discuss the poor outcomes from this research and suggest possible pathways to improve. However, in 2016 a second round of mystery shopping proved that little had been done to implement these improvements.
Read more: ACCAN welcomes telco warning on disability information
- Details
The announcement of $220 million in funding for regional communications has been celebrated today by the Regional, Rural and Remote Communication Coalition (RRRCC) as a win for bush communications across the country.
The significant funding announcement from the Government accompanies their response to the 2018 Regional Telecommunications Review.
Read more: Government's commitment to bush communications welcomed
- Details
The Rural Regional and Remote Communications Coalition (RRRCC) welcomes today’s announcement from the Minister for Regional Services Senator Bridget McKenzie which will see regional Australians benefit from 180 new mobile base stations as part of Round 4 of the Mobile Black Spot Program.
For Australians living in rural, regional and remote communities, having access to reliable communications is vital. The Mobile Black Spot Program has been instrumental in making real change to these communities, with more than 1,000 mobile base stations designated to be built, expanding mobile coverage across the regions.
Read more: Bush communications coalition welcomes new mobile base stations
- Details
The Regional, Rural and Remote Communications Coalition (RRRCC) welcomed this morning’s announcement from Telstra about a program of works it is undertaking to bolster landline services in regional, rural and remote Australia.
Telstra’s announcement addresses some of the issues around reliability of landline services identified in the November 2018 report of the Regional Telecommunications Review, such as extended faults and repair times for some Telstra customers in regional, rural and remote Australia.