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The National Broadband Network (NBN) is Australia’s wholesale internet provider. This means that when you sign up for an NBN plan, you must order the service through a telco (e.g. Telstra, Optus, TPG).
Read more: Choosing a Small Business NBN Internet Plan
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Sometimes people are unable to pay their bills due to illness, unemployment, experiences of domestic or family violence, or other changes in circumstances.
It’s important not to ignore your bill, because there is help available.
Read more: Can’t Afford My Bill
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Scammers are constantly changing the ways they work and adapting to new technologies. To keep yourself safe, it’s important to know how scammers can use phones and the internet to try to profit from your personal information.
Read more: Avoiding Phone and Internet Scams
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Data and internet use
Track your usage
To avoid excess usage charges or running out of data, it’s important to know how much data is included with your phone plan. Once you know your data allowance, you can set a usage limit on your mobile phone. This can be done in your phone’s settings.
Read more: Using Your Mobile Phone
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Prepaid or postpaid?
There are a wide range of pre and postpaid plans available on the market. The main benefit of using postpaid is that you can buy a new phone with these plans, while prepaid plans may be better if you want to avoid unexpected extra charges and already have a mobile phone.
Read more: Choosing a Mobile Plan
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If you live in an urban area, it is likely that your home phone services will no longer be provided on Telstra’s network. Instead they will be provided over the NBN.
This means that even if you only want to keep your home phone service, you still need to connect to the NBN.
Read more: Connecting and Using Your NBN Home Phone Service
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Once you have chosen an NBN home internet plan, your telco will organise to have your home connected to the NBN.
Getting connected may differ depending on your home and the area you live in.
Read more: Connecting and Troubleshooting Your NBN Home Internet Service
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The National Broadband Network (NBN) is Australia’s wholesale internet provider. This means that when you sign up for an NBN plan, you will need to order the service through a telco (e.g. Telstra, Optus, Vodafone etc.).
Read more: Choosing an Internet Plan
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