Australian National University: School of Accounting and Business Information Systems
Project title: Competition and comparability in the consumer mobile telecommunications sector
Grant round: 2014
Grant: $30,806
The ANU's Research School of Accounting and Business Information Systems investigated the state of competition in the mobile telecommunications industry, taking into account ownership structures, product offerings, retail presence and other characteristics. It also examined the effectiveness of industry regulation.
The research includes a detailed study of the retail product offerings of service providers, with particular focus on Mobile Virtual Network Operators, to assist consumers in evaluating and selecting services.
In focus groups, consumers discussed their experiences and impressions of mobile telecoms providers and explained their reasons for selecting certain products over others.
A tip sheet to assist consumers in selecting plans was developed.
Project team: Alex Richardson, Greg Shailer
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