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There's no doubt communications are essential to our daily lives but with technology moving fast, sometimes it's hard to keep up!
We produce a range of tip sheets that provide simple tips and tricks to help with a range of common telecommunications issues.
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- 4 quick tips on checking your phone bill to save you money
- About the National Relay Service
- Avoiding phone and internet scams
- Can't get a problem fixed?
- Can’t afford to pay your bill?
- Creating strong, safe passwords
- Ending or changing a contract
- Hidden costs in free apps
- How to avoid 13 number bill shock
- How to avoid 1800 number call charges on mobiles
- How to avoid directory assistance call charges
- How to avoid smartphone bill shock
- How to choose a pre-paid calling card
- How to choose an internet service provider (ISP)
- How to get the best internet available
- How to make a complaint that gets heard
- How to make a complaint that gets heard - Easy English
- How to use less data on your smartphone
- Internet scams: how to protect yourself
- Introduction to Social Networking
- Mobile and broadband everyday money saving tips
- Mobile data: what you need to know
- My home broadband is slow or unreliable
- My mobile handset isn't working
- NBN switch-over tip sheet
- Poor mobile reception: what can you do?
- Privacy complaints: who can you turn to?
- Problem with customer service?
- Questions to ask before signing a phone contract
- Received an unexpectedly high bill
- Securing your home or office Wi-Fi
- Sociability: social media for people with a disability
- Travelling overseas with a mobile phone
- VOIP: ways to save on home phone bill
- Your rights: captions on television