Grant Projects

ACCAN administers an Independent Grants Scheme aimed to support consumer research and consumer representation that helps us achieve our strategic goals

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University of Melbourne

Telcos are increasingly using chatbots and other forms of automated assistants to respond to their customers. There may be gains for consumers, but there are also the risks of harms, and this project seeks to investigate and recommend strategies to assist consumers to navigate these risks.

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Wamboin Communications Action Group Inc.

This project assisted regional and rural areas to effectively engage with their local communities and build a business case for the implementation of network capabilities to support their current and future needs. The project delivered a set of resources that can be applied across regional, rural and remote areas to help communities identify local requirements to achieve better Internet connectivity to support their economic and social growth.2 photos blended: one of a row of country letterboxes, the other a view over a valley, with a large eucalypt in the foreground

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Apps Can Trap image: Two cartoon children using Apps on phones with eyes looking over their shoulderChildren and Media Australia (Formerly ACCM)

Grant Round: 2020

Amount: $48,000

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Hand holds up report cover that reads 'Telcos for all'Centre for Accessibility

In 2021, the Centre For Accessibility (CFA) Australia undertook research to improve the accessibility of websites and apps provided by the telecommunications sector.

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Charles Sturt University

This project and its report outlines regional and rural consumer understandings of smart technologies and their applications in North West New South Wales, Australia. It identifies consumer engagement with digital infrastructure, the changing nature of development and planning in a digital context and the impact of smart services on social relations.

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Curtin University

Approaches to the accessibility of subscription versus free to access Australian video on demand platforms have been evaluated with research gathering new insights from consumers with disabilities.

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Royal Melbourne Institute of Technology (RMIT)

This project is about ‘e-changers’, a significant and growing segment of the population who have chosen to move from the city to regional and coastal areas while maintaining their city jobs.

Through online ethnography with e-change households and interviews with other stakeholders, RMIT researchers sought to understand and document the telecommunications experiences and needs of this distinctive and growing segment of the Australian population.E-change report image.jpg

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A group of older adults, dressed warmly and standing beside a lake, smiling into a camera for a selfieRoyal Melbourne Institute of Technology (RMIT)

This project focuses on giving a voice to how seniors perceive risk associated with ICT usage and ownership. 

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University of Technology Sydney (UTS) Regulating Consumer IoT Report Cover

The Internet of Things (IoT) has the potential to transform the way we live and work. But the growth of consumer IoT devices for the home, such as connected appliances and smart assistants, poses serious threats to consumers’ security and privacy.

This research identifies and analyses options for best practice regulation of IoT security and privacy. The report includes recommendations for reforming cyber security, consumer protection and data privacy law and regulation.

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Wesnet project imageWESNET (Women's Services Network) Incorporated

Grant round: 2019

Amount: $49,807

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WEstjustice

Grant Round: 2019

Amount awarded: $50,000

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Man working at home with daughter on lapSACOSS (South Australian Council of Social Service)

Grant Round: 2019

Amount: $99,112

Projects

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