The Australian Communication Consumer Action Network (ACCAN) acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples. Aboriginal and Torres Strait Islander peoples should be aware that this website contains images, names, and audio recordings of people who may have passed away.
2023 Grants Round is now CLOSED
All applicants will be notified of outcomes 29 March 2023.
> View more information about our Grants Program
Contact us:
grants@accan.org.au
or phone 02 9288 4000
University of Melbourne
Telcos are increasingly using chatbots and other forms of automated assistants to respond to their customers. There may be gains for consumers, but there are also the risks of harms, and this project seeks to investigate and recommend strategies to assist consumers to navigate these risks.
Grants round: 2021
Amount: $54,003