Key Dates

2021 Grants projects announced:
30 June 2021

New projects begin:
1 July 2021

> View full Grants Round timeline

Contact us:
grants@accan.org.au or phone 02 9288 4000

University of Melbourne

Telcos are increasingly using chatbots and other forms of automated assistants to respond to their customers. There may be gains for consumers, but there are also the risks of harms, and this project seeks to investigate and recommend strategies to assist consumers to navigate these risks.

 

Grants round: 2021
Amount: $54,003