ACCAN recently submitted to the Senate Select Committee on Adopting Artificial Intelligence (AI).

ACCAN considers that the consumer sector requires greater support to engage with AI and other emerging technologies that will impact consumers. At present there is no consumer group funded to engage with AI and emerging technologies on behalf of consumers. As AI and other emerging technologies become embedded in our societies and markets there are growing risks of harms.

Telecommunications consumers experiencing domestic and family violence must see mandatory protections through direct regulation, say consumer advocates, in the wake of an important speech by the Chair of the ACMA which raised questions about the effectiveness of the current co-regulatory regime.

Consumer advocates including the Australian Communications Consumer Action Network (ACCAN), the Consumer Action Law Centre (CALC), the Centre for Women’s Economic Safety (CWES), and the Economic Abuse Reference Group (EARG) represent and assist consumers in vulnerable circumstances, including those facing DFV.

ACCAN recently submitted to the Australian Communications and Media Authority’s (ACMA) consultation on its Five-year spectrum outlook 2024–29 and 2024–25 work program Consultation Paper. Our submission:

  • Supports the ACMA’s public interest criteria with respect to spectrum planning and allocation.
  • Encourages the ACMA to explore the adoption of shorter-term flexible spectrum licences.
  • Supports the ACMA giving further consideration towards ensuring that their engagement strategies fully capture consumer experiences as end users of spectrum.
  • Supports the introduction of a reply comment period for future spectrum consultations.