Media Releases

ACCAN's work informs public debate about consumer issues in the communications landscape.  Welcome to our collection of the latest news and current affairs that impact communications consumers. 

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List of articles in category Media releases
Title Created Date
Regional telco review heaps further pressure on consumer code 18 December 2024
Consumers call for Triple Zero modernisation after outage 11 December 2024
Consumer body to scrutinise NBN expenditure 05 December 2024
Mandatory SMS Register to ensure Australians get fewer notifications from scammers 03 December 2024
Great discounts, good deals and deceptive scams abound this sales season 03 December 2024
Telco complaints too often ‘unresolved’ 13 November 2024
Optus cops major Triple Zero fine, must now put consumers first 08 November 2024
Disgraceful Optus conduct must spur fundamental change in telco sector 31 October 2024
Final chance to prepare ahead of 3G shutdown 23 October 2024
Ban on unfair trading practices welcome 16 October 2024
NBN to remain an asset for all Australians 09 October 2024
ACCAN welcomes new telco rules to curb DFV scourge 08 October 2024
Government’s Scams Prevention Framework only goes halfway – we need a presumption of reimbursement say consumer advocates 08 October 2024
A reduction in telco complaints may signal that consumers are giving up 02 October 2024
Onus to stop scams must be on large corporations – not consumers 27 September 2024
New rules for essential Triple Zero services a win for public safety 05 September 2024
Medical authorities must urgently address ‘ticking time bomb’ of devices impacted by 3G shutdown 02 September 2024
New Register to fight SMS scam scourge should be mandatory 28 August 2024
Consumers welcome new outage communications rules 27 August 2024
Fighting back against cyber criminals this Scams Awareness Week 23 August 2024
Extension of 3G a welcome relief 14 August 2024
Safety concerns mean 3G shutdown must be delayed 13 August 2024
More Australians now reaping the benefits of free broadband 01 August 2024
Negligent anti-scam compliance an inexcusable oversight by Telstra 16 July 2024
ACMA investigation into Telstra reveals significant breach of community trust 11 July 2024
ACCAN awards three new communications consumer grants 11 July 2024
Carol Bennett commences as ACCAN CEO 10 July 2024
Consumers of essential communications services deserve direct regulation 04 July 2024
Consumers welcome legislation to stem the tide of SMS scams 26 June 2024
Accessible Telecoms launches resource to help consumers navigate 3G shutdown 18 June 2024
Advocates call for improved DFV protections 08 May 2024
Carol Bennett appointed as the new CEO of ACCAN 11 April 2024
New report on ACMA enforcement shows need for greater information 03 April 2024
New Affordable Devices service to help consumers meet costs of connectivity 22 March 2024
Consumers welcome Industry Working Group to ensure safe shutdown of 3G networks 20 March 2024
Financial Hardship Rules a Welcome Protection for Struggling Consumers 07 February 2024
ACCAN Board Announces CEO Departure 10 November 2023
ACCAN Welcomes New NBN Regulation 17 October 2023
Telco complaints fall, but still work to do 11 October 2023
Direct regulation of financial hardship a step in the right direction 06 July 2023
ACCAN welcomes ACMA position paper on telecommunications safeguards 06 July 2023
ACCAN awards seven new communications consumer grants 29 June 2023
Telco consumers want more from their providers 02 May 2023
ACCAN board endorses the Voice to Parliament 20 April 2023
A Telco comparison tool is a must for time poor Australians 05 April 2023
Direct Debit a problem for vulnerable consumers 05 April 2023
1 in 5 Australians struggling to pay a Telco bill 21 March 2023
Retail registration scheme a must for Aussie Telcos 03 March 2023
Federal Government set to trial unmetered data in the bush 23 February 2023
ACCAN endorsement of Consumer Action Law Centre position 30 November 2022