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New research finds telco sign-on pressure, plan changes, low trust, poor coverage: ACCAN calls for urgent action
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27 March 2025 |
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Time to scrap 'consumer protections' rules which do not protect consumers
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17 March 2025 |
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ACCAN calls for modern emergency alert tech for natural disasters
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10 March 2025 |
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At last - a boost to consumer telco connectivity, choice and safety
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24 February 2025 |
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Worrying new data the tip of telco complaints iceberg
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20 February 2025 |
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Consumer-boosting telco reform now before Parliament
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12 February 2025 |
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‘Cosy’ relationship between watchdog and telcos is costly for consumers
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28 January 2025 |
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New enforcement powers a major win for telco consumers
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21 January 2025 |
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New investment in NBN welcomed by consumers
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13 January 2025 |
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Regional telco review heaps further pressure on consumer code
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18 December 2024 |
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Consumers call for Triple Zero modernisation after outage
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11 December 2024 |
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Consumer body to scrutinise NBN expenditure
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05 December 2024 |
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Mandatory SMS Register to ensure Australians get fewer notifications from scammers
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03 December 2024 |
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Great discounts, good deals and deceptive scams abound this sales season
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03 December 2024 |
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Telco complaints too often ‘unresolved’
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13 November 2024 |
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Optus cops major Triple Zero fine, must now put consumers first
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08 November 2024 |
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Disgraceful Optus conduct must spur fundamental change in telco sector
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31 October 2024 |
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Final chance to prepare ahead of 3G shutdown
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23 October 2024 |
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Ban on unfair trading practices welcome
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16 October 2024 |
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NBN to remain an asset for all Australians
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09 October 2024 |
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ACCAN welcomes new telco rules to curb DFV scourge
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08 October 2024 |
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Government’s Scams Prevention Framework only goes halfway – we need a presumption of reimbursement say consumer advocates
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08 October 2024 |
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A reduction in telco complaints may signal that consumers are giving up
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02 October 2024 |
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Onus to stop scams must be on large corporations – not consumers
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27 September 2024 |
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New rules for essential Triple Zero services a win for public safety
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05 September 2024 |
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Medical authorities must urgently address ‘ticking time bomb’ of devices impacted by 3G shutdown
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02 September 2024 |
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New Register to fight SMS scam scourge should be mandatory
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28 August 2024 |
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Consumers welcome new outage communications rules
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27 August 2024 |
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Fighting back against cyber criminals this Scams Awareness Week
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23 August 2024 |
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Extension of 3G a welcome relief
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14 August 2024 |
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Safety concerns mean 3G shutdown must be delayed
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13 August 2024 |
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More Australians now reaping the benefits of free broadband
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01 August 2024 |
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Negligent anti-scam compliance an inexcusable oversight by Telstra
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16 July 2024 |
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ACMA investigation into Telstra reveals significant breach of community trust
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11 July 2024 |
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ACCAN awards three new communications consumer grants
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11 July 2024 |
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Carol Bennett commences as ACCAN CEO
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10 July 2024 |
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Consumers of essential communications services deserve direct regulation
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04 July 2024 |
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Consumers welcome legislation to stem the tide of SMS scams
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26 June 2024 |
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Accessible Telecoms launches resource to help consumers navigate 3G shutdown
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18 June 2024 |
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Advocates call for improved DFV protections
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08 May 2024 |
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Carol Bennett appointed as the new CEO of ACCAN
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11 April 2024 |
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New report on ACMA enforcement shows need for greater information
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03 April 2024 |
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New Affordable Devices service to help consumers meet costs of connectivity
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22 March 2024 |
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Consumers welcome Industry Working Group to ensure safe shutdown of 3G networks
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20 March 2024 |
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Financial Hardship Rules a Welcome Protection for Struggling Consumers
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07 February 2024 |
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ACCAN Board Announces CEO Departure
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10 November 2023 |
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ACCAN Welcomes New NBN Regulation
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17 October 2023 |
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Telco complaints fall, but still work to do
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11 October 2023 |
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Direct regulation of financial hardship a step in the right direction
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06 July 2023 |
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ACCAN welcomes ACMA position paper on telecommunications safeguards
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06 July 2023 |
