Media Releases

ACCAN's work informs public debate about consumer issues in the communications landscape.  Welcome to our collection of the latest news and current affairs that impact communications consumers. 

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List of articles in category Media releases
Title Created Date
ACCAN invests in growing leadership team with key promotions 12 July 2021
COVID-19 telco principles fail to adequately protect telco consumers: ACCAN 29 June 2021
Australian Human Rights Commission supports ACCAN’s call for No Australian Left Offline 31 May 2021
Consumers may walk away from NBN if the price isn’t right: ACCAN 25 March 2021
New rules for telco networks must be changed to benefit consumers: ACCAN 17 March 2021
New research highlights urgent need to close digital divide for Indigenous communities 25 November 2020
ACCC’s effort to improve broadband affordability and consumer compensation commended 04 November 2020
Consumers to benefit from extension of NBN Co financial assistance packages 04 September 2020
ACCAN welcomes action by the ACMA against telcos who breached consumer protection rules 01 September 2020
Youth research highlights need to address internet affordability 25 August 2020
Small businesses need telco services that are fit for purpose: ACCAN 03 June 2020
New complaints data shows customer service issues continue for telcos 20 May 2020
ACCAN welcomes passage of COVIDSafe app legislation with amendments 15 May 2020
ACCAN launches new telco help guides with support of Federal Government 14 May 2020
RRRCC: Bush communications coalition calls for passage of Telecommunications Reform Package legislation 11 May 2020
ACCAN welcomes additional NDIS COVID-19 support 28 April 2020
ACCAN welcomes additional telehealth funding, flags affordability barriers need to be addressed 29 March 2020
Community sector organisations call on Government to act on communications affordability issues 27 March 2020
Government must act to address broadband affordability as unemployment predicted to rise 23 March 2020
RRRCC welcomes NBN Co’s efforts to provide #BetterBushComms 25 March 2020
COVID-19 highlights need for affordable, reliable communications 18 March 2020
Regional groups call for passage of Telecommunications Reform Package 02 March 2020
New telco rules aim to stop scammers 28 February 2020
Small businesses lodging greater share of telco complaints 12 February 2020
Telco reliability framework remains a work in progress: ACCAN 18 December 2019
Telcos must pass on NBN improvements to consumers: ACCAN 26 November 2019
Australians lose $15M per year to missed NBN appointments 13 November 2019
Urgent need to address broadband affordability: ACCAN 04 November 2019
Growth of internet issues reinforces need for reliability safeguards 30 October 2019
Telco complaints falling, but serious issues remain 29 October 2019
ACCAN welcomes new mobile-porting regulation 16 October 2019
Fall in TIO complaints shows power of regulation 25 September 2019
Infrastructure Australia report highlights need to act on telco affordability 14 August 2019
Telco complaints demonstrate need for right to reliability 10 July 2019
Telecommunications Consumer Protection Code Inadequately Protects Consumers: Consumer Groups 01 July 2019
ACCAN awards seven new telecommunications grants 26 June 2019
ACCAN welcomes review into NBN pricing 20 June 2019
ACCAN welcomes appointment of NRS service provider 12 June 2019
ACCAN welcomes new Minister for Communications 27 May 2019
ACCAN shines a light on telco sales practices in new report 27 March 2019
ACCAN welcomes telco warning on disability information 25 March 2019
Government's commitment to bush communications welcomed 20 March 2019
Bush communications coalition welcomes new mobile base stations 19 March 2019
Bush communications coalition welcomes Telstra’s commitment to deliver much needed landline improvements 13 March 2019
No Australian Left Offline: ACCAN pushes for affordable broadband 11 February 2019
Telco accountability is key for Consumer Safeguards Review: ACCAN 23 January 2019
Time is now for new investment in bush telecommunications 05 December 2018
ACCAN welcomes USO preservation, pushes for broadband inclusion through legislation 05 December 2018
ACCAN calls on Government to adopt Regional Review recommendations 05 December 2018
Accessible Telecoms – a new nation-wide disability telecommunications information service goes live 04 December 2018