Media Releases

ACCAN's work informs public debate about consumer issues in the communications landscape.  Welcome to our collection of the latest news and current affairs that impact communications consumers. 

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List of articles in category Media releases
Title Created Date
ACCAN launches new telco help guides with support of Federal Government 14 May 2020
RRRCC: Bush communications coalition calls for passage of Telecommunications Reform Package legislation 11 May 2020
ACCAN welcomes additional NDIS COVID-19 support 28 April 2020
ACCAN welcomes additional telehealth funding, flags affordability barriers need to be addressed 29 March 2020
Community sector organisations call on Government to act on communications affordability issues 27 March 2020
Government must act to address broadband affordability as unemployment predicted to rise 23 March 2020
RRRCC welcomes NBN Co’s efforts to provide #BetterBushComms 25 March 2020
COVID-19 highlights need for affordable, reliable communications 18 March 2020
Regional groups call for passage of Telecommunications Reform Package 02 March 2020
New telco rules aim to stop scammers 28 February 2020
Small businesses lodging greater share of telco complaints 12 February 2020
Telco reliability framework remains a work in progress: ACCAN 18 December 2019
Telcos must pass on NBN improvements to consumers: ACCAN 26 November 2019
Australians lose $15M per year to missed NBN appointments 13 November 2019
Urgent need to address broadband affordability: ACCAN 04 November 2019
Growth of internet issues reinforces need for reliability safeguards 30 October 2019
Telco complaints falling, but serious issues remain 29 October 2019
ACCAN welcomes new mobile-porting regulation 16 October 2019
Fall in TIO complaints shows power of regulation 25 September 2019
Infrastructure Australia report highlights need to act on telco affordability 14 August 2019
Telco complaints demonstrate need for right to reliability 10 July 2019
Telecommunications Consumer Protection Code Inadequately Protects Consumers: Consumer Groups 01 July 2019
ACCAN awards seven new telecommunications grants 26 June 2019
ACCAN welcomes review into NBN pricing 20 June 2019
ACCAN welcomes appointment of NRS service provider 12 June 2019
ACCAN welcomes new Minister for Communications 27 May 2019
ACCAN shines a light on telco sales practices in new report 27 March 2019
ACCAN welcomes telco warning on disability information 25 March 2019
Government's commitment to bush communications welcomed 20 March 2019
Bush communications coalition welcomes new mobile base stations 19 March 2019
Bush communications coalition welcomes Telstra’s commitment to deliver much needed landline improvements 13 March 2019
No Australian Left Offline: ACCAN pushes for affordable broadband 11 February 2019
Telco accountability is key for Consumer Safeguards Review: ACCAN 23 January 2019
Time is now for new investment in bush telecommunications 05 December 2018
ACCAN welcomes USO preservation, pushes for broadband inclusion through legislation 05 December 2018
ACCAN calls on Government to adopt Regional Review recommendations 05 December 2018
Accessible Telecoms – a new nation-wide disability telecommunications information service goes live 04 December 2018
Bush communications coalition welcomes report into rural and regional NBN 20 November 2018
RRRCC supports steps to improve reliability of telco services 16 November 2018
ACCAN welcomes new complaint powers for telco customers 15 November 2018
Bush communications coalition welcomes Sky Muster game change 12 November 2018
Telcos Need to Improve Customer Service, TIO Complaints Show 18 October 2018
ACCAN welcomes Telstra’s refunds to customers misled about third-party billing 28 September 2018
Biometrics and the Changing Face of Consumer Smartphone Security 11 September 2018
ACCAN welcomes Federal Cabinet announcement 29 August 2018
Disappointing Report Card on Telco Customer Service 23 July 2018
Draft Telecommunications Consumer Protections Code released for public comment 09 July 2018
Consumer concern at Federal Government review of telco Complaints Handling 05 July 2018
New Standards Welcomed by Consumers 22 June 2018
Rural Regional and Remote Communications Coalition (RRRCC) welcomes further work on mobile blackspots 12 June 2018