Growth of internet issues reinforces need for reliability safeguards
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30 October 2019 |
Telco complaints falling, but serious issues remain
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29 October 2019 |
ACCAN welcomes new mobile-porting regulation
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16 October 2019 |
Fall in TIO complaints shows power of regulation
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25 September 2019 |
Infrastructure Australia report highlights need to act on telco affordability
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14 August 2019 |
Telco complaints demonstrate need for right to reliability
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10 July 2019 |
Telecommunications Consumer Protection Code Inadequately Protects Consumers: Consumer Groups
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01 July 2019 |
ACCAN awards seven new telecommunications grants
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26 June 2019 |
ACCAN welcomes review into NBN pricing
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20 June 2019 |
ACCAN welcomes appointment of NRS service provider
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12 June 2019 |
ACCAN welcomes new Minister for Communications
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27 May 2019 |
ACCAN shines a light on telco sales practices in new report
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27 March 2019 |
ACCAN welcomes telco warning on disability information
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25 March 2019 |
Government's commitment to bush communications welcomed
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20 March 2019 |
Bush communications coalition welcomes new mobile base stations
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19 March 2019 |
Bush communications coalition welcomes Telstra’s commitment to deliver much needed landline improvements
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13 March 2019 |
No Australian Left Offline: ACCAN pushes for affordable broadband
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11 February 2019 |
Telco accountability is key for Consumer Safeguards Review: ACCAN
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23 January 2019 |
Time is now for new investment in bush telecommunications
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05 December 2018 |
ACCAN welcomes USO preservation, pushes for broadband inclusion through legislation
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05 December 2018 |
ACCAN calls on Government to adopt Regional Review recommendations
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05 December 2018 |
Accessible Telecoms – a new nation-wide disability telecommunications information service goes live
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04 December 2018 |
Bush communications coalition welcomes report into rural and regional NBN
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20 November 2018 |
RRRCC supports steps to improve reliability of telco services
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16 November 2018 |
ACCAN welcomes new complaint powers for telco customers
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15 November 2018 |
Bush communications coalition welcomes Sky Muster game change
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12 November 2018 |
Telcos Need to Improve Customer Service, TIO Complaints Show
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18 October 2018 |
ACCAN welcomes Telstra’s refunds to customers misled about third-party billing
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28 September 2018 |
Biometrics and the Changing Face of Consumer Smartphone Security
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11 September 2018 |
ACCAN welcomes Federal Cabinet announcement
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29 August 2018 |
Disappointing Report Card on Telco Customer Service
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23 July 2018 |
Draft Telecommunications Consumer Protections Code released for public comment
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09 July 2018 |
Consumer concern at Federal Government review of telco Complaints Handling
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05 July 2018 |
New Standards Welcomed by Consumers
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22 June 2018 |
Rural Regional and Remote Communications Coalition (RRRCC) welcomes further work on mobile blackspots
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12 June 2018 |
ACCAN welcomes new rules on complaints as a win for consumers
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08 June 2018 |
NBN Joint Parliamentary Committee Public Hearing Sydney, 4 June, 2018
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04 June 2018 |
Budget failure to fund Mobile Black Spots Program stalls #betterbushcomms
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15 May 2018 |
Continuing rise in telco complaints shows need for urgent reforms
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17 April 2018 |
ACCAN CEO highlights consumer issues at CommsDay Summit
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09 April 2018 |
ACCAN welcomes ACCC first NBN speed test results
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29 March 2018 |
ACCAN welcomes ACCC action over Premium Billing charges
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26 March 2018 |
Supporting World Consumer Rights Day 2018
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15 March 2018 |
New rules to improve telco complaint handling
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15 March 2018 |
New telco rules an early Christmas present for consumers
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21 December 2017 |
ACCAN welcomes Government response to USO
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20 December 2017 |
TIO complaints reveal need for updated safeguards
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18 October 2017 |
ACCAN CEO highlights consumer issues at CommsDay Congress
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11 October 2017 |
ACCANect Conference kicks off today
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20 September 2017 |
RRRCC takes case for #betterbushcomms to nbn headquarters
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19 September 2017 |