Submissions


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ACCAN recently submitted to Communications Alliance’s consultation on the review of the G596:2013 Communications Support for Emergency Response Industry Guideline (the Guideline). 

The Guideline provides a procedure that facilitates cooperation between Pre-planned Service Providers, Secondary Service Providers, and Emergency Services Organisations in circumstances where pre-planned services are inadequate, and ad-hoc additional communications supports are requested by an Emergency Services Organisation. 

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ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts on the draft Ministerial Policy Statement — Expiring Spectrum Licences (the Draft). 

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ACCAN recently submitted to the Australian Competition and Consumer Commission’s (ACCC) Digital Platform Services Inquiry – September 2024 report revisiting general search services issues paper.

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ACCAN recently submitted to Communications Alliance’s consultation on the C522:2016 Calling Number Display Guideline. The guideline outlines how Carriage Service Providers offer ‘private’ or ‘blocked’ Caller ID’s to consumers.

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ACCAN recently submitted to the Australian Communications and Media Authority’s (ACMA) consultation on its compliance priorities for 2024–25. ACCAN has identified several areas the ACMA should consider when developing its compliance priorities for 2024-25. These areas include:

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ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts on the Fighting SMS Scams – What type of SMS sender ID registry should be introduced in Australia? consultation paper.

ACCAN supports the development of a SMS sender ID registry as a significant step towards improving outcomes for telecommunications consumers impacted by scams. ACCAN considers that the SMS sender ID registry should be mandatory and be developed and implemented before the end of 2024.

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ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department) on the Better Delivery of Universal Services discussion paper (the Consultation). In addition to ACCAN’s responses to the Consultation questions, we further recommended that the Department:

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ACCAN recently submitted our comments to Communications Alliance on the C657:2024 Inbound Number Portability Industry Code.

ACCAN considers the current Code to largely be meeting its intended objectives: providing guidance for industry and providing appropriate consumer protections.

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ACCAN recently submitted our comments to Communications Alliance on the C570:2024 Mobile Number Portability Industry Code.

ACCAN considers the current Code to be largely meeting its intended objectives: providing guidance for industry and providing appropriate consumer protections.

We consider that the success of the Code merits a review of the performance levels outlined in section 3.5 to reflect advances in technology and business processes.

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ACCAN recently responded to the Department of Home Affairs’ 2023-2030 Australian Cyber Security Strategy: Legislative Reforms Consultation Paper (the Consultation Paper).

ACCAN supports the legislative reforms introduced by the Consultation Paper to address the gaps in the current regulatory framework. These reforms include:

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ACCAN recently submitted to the Senate Standing Committees on Environment and Communications’ consultation on the Telecommunications Legislation Amendment (Enhancing Consumer Safeguards and Other Measures) Bill 2023 [Provisions] (The Bill).

ACCAN supports the Bill as an important step in refining the telecommunications consumer safeguards framework. The Bill expands the Australian Communications and Media Authority’s reporting remit and improves the ability for consumers to gain compensation from Statutory Infrastructure Providers.

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ACCAN recently submitted to the ACCC’s Public Inquiry into the Declaration of the Domestic Transmission Capacity Service, Fixed Line Services and Domestic Mobile Terminating Access Service Draft Report.

ACCAN agrees with and supports the draft report’s recommendations to extend the declarations of: