Details

ACCAN has provided feedback on the ACCC’s record keeping rule (RKR) for NBN’s service performance.

ACCAN supports the proposal which will require NBN Co to submit service quality and network performance metrics to the ACCC, where the ACCC will publicly report on the information collected.

ACCAN considers that the RKR should be amended to:

Details

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts’ consultation on the Regional Connectivity Program Round 3 (including Mobile Black Spot opportunities) Grant Opportunity Draft Guidelines. In our submission we recommended:

Details

ACCAN recently submitted to the Department of Social Services’ consultation on a new Act to replace the Disability Services Act 1986 (The Act). ACCAN welcomes the commitment of the new Act to affirm the rights and freedoms contained in the United Nations Convention on the Rights of Persons with Disabilities (CRPD).  ACCAN’s submission calls for the new Act to:

Details

ACCAN recently submitted to the Australian Treasury’s pre-budget consultation, to provide our views on priorities for the 2023-2024 Australian Budget. Promoting digital inclusion is key to achieving the Australian Government’s Digital Economy Strategy and to boosting productivity and living standards for Australians. ACCAN’s submission calls on the Australian Government to commit to the following in the 2023-2024 Budget:

Details

ACCAN recently submitted to Communications Alliance’s consultation on DR C647:2022 NBN Access Transfer Code. 

ACCAN supports the amendments proposed in the draft code, which will facilitate the efficient transfer of NBN services. The proposed amendments will support the verification and transfer process and provide benefits by: 

Details

ACCAN recently responded to The Treasury’s Regulating Buy Now, Pay Later in Australia consultation on the future regulatory framework for buy now, pay later (BNPL) arrangements under the National Consumer Credit Protection Act 2009 (the Credit Act). In our submission we endorsed the joint consumer submission to this consultation led by Financial Rights Legal Centre.

Details

ACCAN recently submitted to the Senate Standing Committee on Environment and Communications on the Telecommunications Legislation Amendment (Information Disclosure, National Interest and Other Measures) Bill 2022 (the Bill).  

ACCAN’s submission set out our support for the Bill and in particular:

Details

The summary below outlines ACCAN’s activities from 1 September – 30 November 2022.

Details

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts’ consultation on the draft Telecommunications (Infringement Notice Penalties) Determination 2022. The Draft Determination provides an alternative to instituting court proceedings by establishing a cost-effective and efficient enforcement process for the recovery of a pecuniary penalty. Noting the critical role of Infringement Notices in facilitating compliance, we support:

Details

 

The Australian Communications Consumer Action Network (ACCAN) was delighted to hold the 2nd Annual Sue Salthouse Memorial Lecture online at 4:00 pm on Thursday 1st December 2022.

Details

The summary below outlines ACCAN’s activities from 1 June 2022 – 31 August 2022.

Details

The summary below outlines ACCAN’s activities from 1 March – 31 May 2022

About us

Uncategorised