ACCAN recently commented on the Consolidated Industry Codes of Practice for the Online Industry (Class 1A and Class 1B Material).
ACCAN’s submission outlined our concerns regarding the lack of clarity around dispute resolution and redress processes in the draft Codes. The eSafety Commission should be explicitly included as an avenue for consumers to appeal decisions made under the codes and minimise consumer harm from incorrect decisions.
Download: Online Safety draft Codes61.17 KB
Download: Online Safety draft Codes188.75 KB