Charles Sturt University
Telecommunications accounts cannot be held jointly by multiple parties. "Family Plans" are commonly promoted as an economic option for multiple users. These plans have multiple devices (with multiple users) contracted to one person as the 'Customer'. This project investigates the surveillance risks (including call, message and location monitoring) that Family Plans present during ongoing relationships, in particular those at risk of domestic violence.
This project will collate, investigate and analyse what's known about the usage data that a Customer can access about all users and devices on their Family Plan. Ultimately, the findings will assist in risk reduction by providing insight to consumers about the information on their phone usage and behaviour that is visible to family members.
Full Report
Download: 
An assessment of the surveillance risks Family Plans present for users vulnerable to domestic and family violence accessible.docx155.56 KB
Grants round: 2021
Amount: $8,611