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This week
IN THE NEWS: Small Business’ Experience of Cybersecurity Survey, Optus, TPG, Telstra breach consumer trust over NBN speeds, and more.
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Are you a small business owner with website-building experience? You are invited to take part in ACCAN’s Small Business’ Experience of Cybersecurity survey, which investigates cybersecurity practices of small businesses. All survey respondents will go in the draw to win a VISA gift card. This survey will help us to determine preferred methods of content delivery for an upcoming consumer education initiative targeting Australian small businesses. This project is funded by auDA Foundation, the administrator of Australia’s top-level domain [ACCAN].
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Internet users are being urged to independently check the speed of their NBN plans after Australia’s largest telcos were caught charging for broadband speeds they weren’t delivering. The ACMA on Wednesday slapped Optus and TPG with $6.5 million in fines for failing to tell customers their plans were slower than advertised [The New Daily].
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Australia and Canada collaborate to combat illegal communications
Australia and Canada will look to further enhance ongoing joint efforts to combat unlawful telemarketing and spam under an agreement signed by the communications regulator of each country. The Australian Communications and Media Authority (ACMA) and the Canadian Radio-television and Telecommunications Commission (CRTC) today have renewed a Memorandum of Understanding (MoU) that will see them share strategic approaches, exchange intelligence and assist each other with investigations [ACMA].
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The federal government has pledged to introduce new laws to help reduce the spread of harmful content on social media, as the world’s most powerful tech companies try to combat the deluge of misinformation and disinformation about the coronavirus pandemic and the war in Ukraine online [SMH].
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On the last day of his 11 years as chair of the Australian Competition and Consumer Commission (ACCC), Rod Sims announced the commission is bringing a “world-first” claim against Meta (owner of Facebook) in the Federal Court for false or misleading conduct. The ACCC alleges Meta failed to take sufficient steps to stop displaying scam cryptocurrency ads on Facebook in 2019, even after receiving complaints. Sims said the ads led to more than A$650,000 in losses for one consumer [InnovationAus].
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Telstra has defended its response to recent floods in northern New South Wales, saying large-scale and lengthy outages were inevitable once rivers cut off electricity or flooded base stations. Telstra’s chief executive, Andy Penn, said it was understandable for communities to be frustrated about disruption to telecommunications but the damage to infrastructure was significant, and it would take time to rebuild [The Guardian].
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The Morrison government will pledge $480 million to significantly upgrade NBN fixed wireless services in the bush as part of its pre-election budget to shore up its regional support and deliver on advice from a landmark review [AFR].
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The Morrison government will pledge $480 million to significantly upgrade NBN fixed wireless services in the bush as part of its pre-election budget to shore up its regional support and deliver on advice from a landmark review [AFR].
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Minister for Emergency Management Bridget McKenzie says the reliability of telecommunications through natural disasters is “so important,” following the recent flooding events that impacted southeast Queensland and parts of New South Wales. The federal government recently announced it would commit $150 million dollars for flood recovery and resilience initiatives in Queensland and NSW [Sky News].
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Tel: (02) 9288 4000
Email: media@accan.org.au
Web: accan.org.au
Twitter: @accan_au
Facebook.com/accanau
LinkedIn: accan.org.au/LinkedIn
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Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.
The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
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