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This week
IN THE NEWS: ACCAN speaks to MPs about telco issues, ASCCA Tech Conference for Seniors, and more.
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As part of our ACCANect Online series, we interviewed The Hon. Julian Leeser MP and Ed Husic MP about the importance of telecommunications services in their electorates.
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The Australian Communications and Media Authority (ACMA) is developing a Statement of Expectations (SoE) for the telco industry to guide the way it identifies and responds to customer vulnerability. ACCAN’s submission strongly supports the goals expressed in the SoE and makes a number of recommendations to expand the scope and improve the effectiveness of the SoE.
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ACCAN has prepared a submission to the Communications Alliance regarding Telecommunications Industry Code DR C666-2021, Existing Customer Authentication. This code is intended to protect consumers against fraudulent activity and outline how telecommunications providers with ensure that activity related to a customer’s account is properly verified and is actually authorised by the customer or their authorised representative. In general, ACCAN supports the intent of this code but has asked for some clarification where other codes or guidelines are referenced.
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Local number portability allows consumers to transfer – or ‘port’ – their local landline telephone number to a new service with a different telco provider. This allows consumers to switch providers without losing their number, which supports competition in the telco market. ACCAN’s submission to the Code review makes recommendations to amend the Code to improve consumers’ experiences of local number porting, in line with changes in the market and providers’ technical capabilities
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The theme of ASCCA's 23rd annual tech conference is "Thriving online: make tech work for you", and we focus on all the practical ways to securely and safety thrive online, getting the best out of technology and the internet. Learn about the latest accessibility features, how to stay safe online and avoid scams, see how the connected home makes life easier, leave a great digital legacy, see the awesome future with Charlie Brown and Alex Zaharov-Reutt, get an NBN update, win great tech prizes just by attending and MORE! Buy a ticket at www.ascca.org.au or call 0434 857222.
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Telstra is starting to think about declaring the "end of life" of its ADSL network as it looks to cut ties with a technology it says is increasingly expensive to operate and "inferior" to just about any alternative. [itnews]
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Australia’s five biggest telcos have rallied together against NBN Co’s ‘insufficient’ COVID-19 relief. The bosses of Telstra, Optus, TPG Telecom, Aussie Broadband and Vocus have penned a joint open letter to NBN Co CEO Stephen Rue demanding alterations to its $5.2m relief package in response to Delta outbreaks and ensuing lockdowns starting in June [ARN].
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Three media companies have successfully challenged temporary airspace restrictions that would have prevented them telecasting from above Melbourne’s CBD of the ongoing protests that have rocked the city. [The Age]
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Optus-owned MVNO amaysim has announced that it will introduce data banking for all its plans with immediate effect, adding that it had decided to do so due to the increasing data usage by users during the pandemic [iTWire].
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The NSW government has rejected calls to move Cyber Security NSW into the Department of Premier and Cabinet, arguing that doing so would have no impact on its “level of independence,” [itnews].
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Tel: (02) 9288 4000
Email: media@accan.org.au
Web: accan.org.au
Twitter: @accan_au
Facebook.com/accanau
LinkedIn: accan.org.au/LinkedIn
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Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.
The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
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