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Sue Salthouse AM became Chair of ACCAN following its first AGM in 2009 and she was also the chair of the ACCAN Standing Advisory Committee on Disability Issues. She was on the inaugural ACCAN Board in 2008 and completed her term at the end of 2011. Prior to that Sue worked closely with TEDICORE on many communications consumers issues. She was on the Telecommunications Consumer Representation Working Group which developed the ACCAN proposal. Sue co-ordinated the Women with Disabilities Australia (WWDA) Telecommunications Working Group and was the Chair of the Communications Alliance Disability Council. Sue has made major contributions to improving the accessibility of telecommunications for people with disabilities in Australia.
Visit Sue's ACCAN condolence page.
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There are three categories of membership.
- Voting members
- Associate members (Non-voting)
- Life members
Voting members includes both organisations and individuals – each having one vote. The eligibility criteria for organisational Voting members is that their purposes align with ACCAN's objectives and that they are both non-party political and not for profit. Individual Voting members must also subscribe to ACCAN’s objectives. Voting members can nominate and vote for positions on ACCAN’s board of directors.
Associate members (Non-voting) are those who are interested in working with ACCAN but are not eligible (or do not wish to apply) for Voting membership.
Life membership is conferred by a special meeting of ACCAN on someone who has made an outstanding contribution to the area.
Please contact us if you're unsure which type of Membership is best for you.
Members of the telecommunications industry, such as carriers, carriage service providers (CSPs), content service providers and equipment manufacturers, are not eligible for membership.
We value your voice
ACCAN trusts our member network to inform us about the communications issues that are affecting themselves and/or their members/clients. To effectively advocate for change our lobbying and campaigns need to be evidence based and supported by strong personal stories. We therefore regularly seek input from our members in the form of surveys or occasional telephone calls. If you don’t have the time to participate, we don’t mind but equally welcome contact from our members whenever there is an issue that you’d like us to look at.
Membership pricing
ACCAN membership is renewed yearly and based on the applicant's income. The fees are structured as follows:
Organisational Membership
| Income Level | Cost (inc GST) |
|---|---|
| Income under $25,000 | $27.50 |
| Income $25,001 to $50,000 | $44.00 |
| Income $50,001 to $200,000 | $88.00 |
| Income $200,001 to $1,000,000 | $154.00 |
| Income $1,000,001 to $2,000,000 | $220.00 |
| Income over $2,000,001 | $275.00 |
Individual Membership
| Income Level | Cost (inc GST) |
|---|---|
| Unwaged | $22.00 |
| Waged | $33.00 |
Fee Waivers
Both Individual and Organisational Members and applicants can apply for a fee waiver. If you would like your fees waived please contact ACCAN to discuss further.
Apply
Take the first step today and become a member by calling ACCAN on (02) 9288 4000 or
You may also download the application form below and return signed forms to ACCAN.
Download: 
ACCAN Individual Membership Application Form82.51 KB
Download: 
ACCAN Individual Membership Application Form230.56 KB
Download: ACCAN Organisational Membership Application Form83.6 KB
Download: ACCAN Organisational Membership Application Form233.11 KB
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ACCAN’s purpose is to work for “communications services that are trusted, inclusive, accessible and available for all.” We need the expertise and support of individuals and organisations to help guide ACCAN’s work towards better outcomes for all communications consumers. ACCAN facilitates opportunities each year through our consultative forums and conference for ACCAN Members to help guide our strategic direction. Become an ACCAN Member and have your voice heard!
The benefits of becoming an ACCAN member are:
We put consumers first
We are a community-based, member-driven, not-for-profit, non-party political organisation.
Be heard:
Tell us about your issues and opinions through direct contact with us. We also have expert Advisory Forums, which members can nominate to join, which help us identify consumer issues and strategies to address them.
Be informed:
Our weekly newsletter will keep you up to date with news and issues affecting consumers and the communications industry. Your membership also means you will receive ACCAN at a Glance which will keep you up to date with our policy, grants and research activities, as well as industry and regulatory news, and tip sheets.
Be equipped:
ACCAN tip sheets and educational resources will help you and your constituents on consumer rights and important issues.
Fight the good fight:
Take part in our campaigns, research and grants projects to help us advocate for consumer rights.
Networking:
Participate in ACCAN Events, including discounted fees for our annual conference, profiling your work and events through our website, find other events and contacts through ACCAN.
Have a say:
Your membership to ACCAN entitles you to nominate and vote for directors on the ACCAN Board. You can also choose to become a non-voting, Associate Member.