Communications Alliance, the peak body for the telco industry, has sought feedback on a new draft Number Management – Use of Numbers by Customers Code. This draft Code replaces two former Industry Codes, that of C566:2005 Rights of Use of Numbers Code and C554:2004 Rights of Use of Premium Rate Service Numbers Code.

ACCAN is broadly supportive of the draft Code. We support the changes to number quarantining arrangements made in the draft Code, and support the inclusion of obligations that may help to alleviate some of the consumer detriment experienced when numbers are wrongfully disconnected or quarantined. We also endorse the draft Code’s consideration of the needs of people experiencing domestic and family violence.

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