ACCAN is committed to promoting and advancing digital inclusion, with particular focus on issues relating to the affordability and accessibility of services.

While our work on digital inclusion continues to evolve, this area of enduring policy work is aimed at supporting consumers that may face greater barriers to being digitally included. These include, but are not limited to, people with disability; regional, rural and remote consumers; First Nations Australians; and issues impacting young consumers, people from culturally and linguistically diverse backgrounds and older Australians.

Some current issues in this policy priority include the affordability of broadband services and devices; access to suitable communications in regional, rural and remote Australia and remote First Nations communities; and the accessibility of communications services and devices for people with disability.