As part of our commitment to community and industry consultation, ACCAN runs and attends a number of events each year.  Our current and upcoming events are profiled on this page.  ACCAN encourages its Members to profile their communications events through our website.

If you would like any further information regarding our events, or to include your event on our site, please contact us.

Please join us at a special event being held for our members to celebrate the first two years of Australia’s peak consumer body representing communications consumer. 

The members’ event will begin immediately after our AGM, commencing at 2pm.

With the rollout of the National Broadband Network underway, many consumers want to know what Australia’s future will be like with universal access to high-speed broadband. What sort of services and applications in the home will telecommunications providers be able to offer their customers? What sort of education and health services can be delivered? Do we have sufficiently strong consumer protections to deal with a rapidly changing market and the proliferation of social media and cloud computing? How can we make sure no Australian gets left behind?

This summit is co-hosted by the Australian Communications and Media Authority (the ACMA) and the Australian Communications Consumer Action Network (ACCAN). The summit will be an opportunity for consumer advocates to outline how the telecommunications industry’s poor customer service and complaints-handling practices affects their clients and constituents, and comments on the recommendations being proposed by the ACMA.


Join us for ACCAN's first Research Linkage Forum where we will showcase the diverse projects we are engaging in to drive our work and to build a consumer-centric base of evidence.

The ACMA’s major inquiry into Customer Service is now underway, with submissions due 10 September. To ensure you voice your experiences with the industry effectively, ACCAN will be hosting an information session about how to write a submission.

People of all ages use phones, mobile phones, the internet and TV. But how much access is there really for the 1 in 6 Australians who are deaf or hearing-impaired? This group includes older people with an acquired hearing impairment, as well as younger people.

Brain Injury is common. Over 500,000 Australians have an acquired brain injury. Three out every four of them are aged under 65. Nick Rushworth, Executive of Brain Injury Australia, explains Traumatic Brain Injury (TBI) below as part of Brain Injury Awareness week: