The International Mobile Roaming Standard requires mobile service providers to warn consumers about usage costs and limits when they use their mobile phones overseas. Since the introduction of the Standard consumer complaints have dramatically reduced. However, industry has proposed to remove the Standard.

ACCAN believes the Standard has been successful in curbing bill shock related to international roaming. It provides a simple mechanism to keep consumers informed about cost and allows them to monitor usage. While there have been some price improvements in the mobile roaming market, these are not widespread and margins remain well above domestic levels.

For these reasons ACCAN is calling for caution in repeal. Instead favouring steps which would improve competition in the mobile roaming market, such as those proposed in the Government’s International Mobile Roaming Bill.



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